Every month they continue to surprise with well thought out themes and quality products! The variety of items is amazing and are items I use in my day to day life.
I've purchased several Japan Crates, Premium crate and Umai crate and I've loved every item I've received!
Yay Angela! That was amazing! Thanks for the feedback! We really appreciate it! Have a great day! \(★ω★)/
I enjoy receiving new snacks and candies, especially those only available in Japan. My daughter and I, as well as others, love to share and try new and unusual flavors.
Hi Evaline! We can't thank you enough for your kind words! We look forward to continuing to serve you.(o_ _)ﾉ彡☆
I love Japan Crate! Great variety. Many different candies. They deliver quickly now to Chicago. Worth a try!
Hi Dazmine! Glad you enjoyed the experience with us. Thanks for the feedback! Hope to see you back again soon! (≧◡≦)
I love Doki Doki crate as I'm a massive fan of anything kawaii and cannot get over the Kirby cuteness. I'd highly recommend this to anyone who loves kawaii items or a love for anything animated etc. Keep doing what you guys are doing and have a lovely day from me in Sweded!! xoxo
Wow, Angelique! It makes us very happy to hear that you had a great experienced. Thank you for your kind words. It is our pleasure to serve you. Best regards! ＼(＾▽＾)／
I love Japan crate. I love the variety of chips. For the most part, everything else was a hit with at least someone I know. My family really looks forward to the box arriving every month. It’s a really nice treat, and I’ve never had any issues with getting a damaged box or not getting my box.
Hi Nicole! Thanks for the feedback! We're delighted to hear you are satisfied with our service. Great stuff! Have a great day! (*￣▽￣)b
Just received my crate with the Lucky Bag on it. Amazing snacks and a japanese drink delivered to your door i can watch anime all day without going to the store
Hi Cheryl! It is great to hear you have enjoyed your crate! Thank you for taking time to leave us this kind review. Regards. (o_ _)ﾉ彡☆
I just got my April crate here in Philippines. The post man delivered it to my house. I love japan crate because it gives me a chance to try snacks from Japan! I also love it because it’s as close to Japan as I can get.
Julia, wow! It makes us very happy to hear that you had a great experienced. Thank you for your kind words. It is our pleasure to serve you. Enjoy your crate and best regards! ＼(＾▽＾)／
If you have doubts on your ship. Dont worry. The will help you and answer everything. The are very nice and kind
Hi Arscye! Thanks for the feedback! We're delighted to hear you are satisfied with our service. Great stuff! Have a great day! (*￣▽￣)b
I just got my March crate Premium and just letting you know that the chips and chocolates are superb. It has a good tastes and textures all around. They have everything I need to taste from japan omg I really love it
Hi Wilnelly! We can't thank you enough for your kind words! We look forward to continuing to serve you.(o_ _)ﾉ彡☆
Q: Im allergic to gluten and dairy, is there anyway I can make sure I only get gluten and dairy free snacks? Asked by Alexandria S., May 2020
Hi there, thanks for reaching out, honestly, we don't actually offer any dietary specific crates. we cannot assure if our candies are gluten and dairy free. If you have specific allergies, then we advise against subscribing to our crates. Thank you.
This answer sucks
There is no such allergy towards gluten, if youre asking if its diet friendly, its candy.
Q: Can this box be shipped to Europe? Does each box contain a mix of candy and other goodies?Asked by Cathy A., April 2020
Hi Cathy! Thanks for reaching out. Yes we do ship to Europe. If you plan to subscribe to our Premium Crate, then yes, the content were a mix of 18-20 pieces of candies, gummies and chips with exclusive per month drinks as well. Talk soon, have a great day!
Yes! We do ship to Europe. The content of the crate depends on what you subscribe. Mainly we have Japan Premium where you will get assorted snacks and candies. Or if you prefer authentic noodles from Japan then we have the Umai crate. And other type of crate namely Doki, Kira, Gacha and Inku crates. To learn more about our products, plase feel free to visit our website. - Japan Crate
Q: How long after purchase will it arrive? Asked by Abbie L., July 2019
Hi Abbie! Hope your staying safe. Upon order we ship the crates via DHL and will only take 5-7 days before it will arrive in your location. But of course, depends on where you live. If you have other questions or just wanted to say Hi! we’re available anytime through email. Reach out and we’re more than happy to help.
They ship on a "rolling schedule" which according to their blog means if you pay by the 14th, it ships on the 20th. Pay between the 15th and 23rd, ships on the 30th. Pay after the 23rd but before the end of the month, ships on the 3rd of the following month. They do email you when it ships, but they don't provide tracking numbers. I get the email that my crate shipped on the 3rd, the first month it...
Takes up to a month. They will usually Bill the next one before that one shows up. I stopped subscribing because half the time the box was busted up in shipping and they refused to do anything about it.
I was charged for a second one just as the first one arrived, it had been a month so I'd completely forgotten about it. As for the second one its been over a month and I still haven't received it, even allowing for Christmas that doesn't make sense. Also the tracking numbers don't work. But youtubers get theirs immediately despite living further away so I guess they aren't entirely lying, you'll get special treatment and immediate delivery if you are...
Q: Can this box be sent just once as a gift?Asked by Laury M., July 2020
Yes you can choose from 3, 6, or 12 month gift options. Please select Give Gift on the page of whichever crate you'd like to gift.
If you need more help feel free to email our support team directly.
Japan Crate partnered with BANDAI NAMCO ENTERTAINMENT to transport you into the world of SWORD ART ONLINE: ALICIZATION LYCORIS! Enjoy this specially curated crate as you go on your journey with Kirito and Eugeo!
In celebration of the holidays, we’ve included premium Japanese exclusives in December’s Japan Crate! Enjoy winter time flavors like roasted chestnuts, snow themed Koala March, and much more in this month’s crate! Featured Items: Chestnut flavored Kitkats, Apple Coca Cola, Christmas Black Thunder, and Four Cheese Pizza Chips.
Japan Crate partnered with Funimation to bring delightful treats in celebration of the highly anticipated Fruits Basket anime. Enjoy this specially curated crate while watching Tohru and the Soma's journeys unfold.
Japan Crate partnered with Funimation to immerse you into the world of My Hero Academia. June’s Premium crate includes Quirk-themed candy with an exclusive MHA pin, 12-page illustrated booklet, and limited edition artwork.