Japan Crate

Japan Crate: Experience the excitement of Japan through monthly crates!

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Plans as low as $22.50 / month
Product Overview
  • Crates are shipped on a rolling schedule with three schedule shipment dates every month.
  • Ships worldwide from United States except for
  • Subscriptions automatically renew. Cancel anytime
Experience the Excitement of Japan Every Month!
At Japan Crate, we’re all about Japanese culture. We wanted to recreate the excitement of exploring Japan through everything Japan. We offer five different crates to help you experience Japan through multiple products.
  • Japan Crate features CRAZY & EXCLUSIVE Japanese Candy - Comes in three sizes; Mini, Original, and Premium.
  • Doki Doki is the ultimate crate for all things Kawaii.
  • Umai Crate features premium instant noodles straight from Japan!
  • Gacha Gacha Crate is filled with collectable roulette capsule toys made in Japan!
  • Inku Crate is filled with 6-8 Japanese stationery items ranging from notebooks & planners to pens, markers, fun accessories and more.

Questions

1

Q: Im allergic to gluten and dairy, is there anyway I can make sure I only get gluten and dairy free snacks? Asked by Alexandria S., May 2020

Japan Crate answered...August 2020

Hi there, thanks for reaching out, honestly, we don't actually offer any dietary specific crates. we cannot assure if our candies are gluten and dairy free. If you have specific allergies, then we advise against subscribing to our crates. Thank you.

This answer sucks

by Galadrielle B., May 2020

There is no such allergy towards gluten, if youre asking if its diet friendly, its candy.

by Cameron M., May 2020

1

Q: What is Kawaii? Asked by Cory L., April 2020

Japan Crate answered...September 2020

Hi Cory! Thanks for reaching out! We do appreciate it! "Kawai" is the Japanese word for "cute". If your interested to subscribe with our Doki "Kawai" goodies. Each Doki Doki Crate features genuine, licensed Japanese products of the highest quality. Each monthly subscription box features a new collection of fun toys, cute plushies and other items that will help you live your kawaii lifestyle. Talk soon! :)

“Kawaii” is the romanization of the Japanese word for “cute”, and has become a big part of modern Japanese culture, like how “manly” is in American culture.

by Loki T., May 2020

1

Q: Can this box be shipped to Europe? Does each box contain a mix of candy and other goodies?Asked by Cathy A., April 2020

Japan Crate answered...September 2020

Hi Cathy! Thanks for reaching out. Yes we do ship to Europe. If you plan to subscribe to our Premium Crate, then yes, the content were a mix of 18-20 pieces of candies, gummies and chips with exclusive per month drinks as well. Talk soon, have a great day!

Yes! We do ship to Europe. The content of the crate depends on what you subscribe. Mainly we have Japan Premium where you will get assorted snacks and candies. Or if you prefer authentic noodles from Japan then we have the Umai crate. And other type of crate namely Doki, Kira, Gacha and Inku crates. To learn more about our products, plase feel free to visit our website. - Japan Crate

by Annabelle N., June 2020

1

Q: How long after purchase will it arrive? Asked by Abbie L., July 2019

Japan Crate answered...September 2020

Hi Abbie! Hope your staying safe. Upon order we ship the crates via DHL and will only take 5-7 days before it will arrive in your location. But of course, depends on where you live. If you have other questions or just wanted to say Hi! we’re available anytime through email. Reach out and we’re more than happy to help.

They ship on a "rolling schedule" which according to their blog means if you pay by the 14th, it ships on the 20th. Pay between the 15th and 23rd, ships on the 30th. Pay after the 23rd but before the end of the month, ships on the 3rd of the following month. They do email you when it ships, but they don't provide tracking numbers. I get the email that my crate shipped on the 3rd, the first month it...

by Rachel R., July 2019

Takes up to a month. They will usually Bill the next one before that one shows up. I stopped subscribing because half the time the box was busted up in shipping and they refused to do anything about it.

by Jesse H., December 2019

I was charged for a second one just as the first one arrived, it had been a month so I'd completely forgotten about it. As for the second one its been over a month and I still haven't received it, even allowing for Christmas that doesn't make sense. Also the tracking numbers don't work. But youtubers get theirs immediately despite living further away so I guess they aren't entirely lying, you'll get special treatment and immediate delivery if you are...

by Leah R., December 2020

Japan Crate reviewsReviews

Write a Review

Amazing !

Jun 25, 2020
Leslie H.
3 Reviews
3 Pictures
3 Helpful Votes
Subscribed for 3 months
Overall
Shipping
Quality
Curation

I have the DHL premium and it exceeded my expectations!!! I already can't wait for next month. It came really quickly to.

Verified Purchase
Japan Crate said...Sep 14, 2020

Hi Leslie! We're glad to hear about your great experience. We're so happy that your happy with the service that we have provided. Let us know if we can ever help with anything! Cheers!

Umai box

Oct 27, 2020
Latyca R.
1 Review
1 Picture
Subscribed for 9 days
Overall
Shipping
Quality
Curation

Got the umai box and love all the different noodles. Just what I was hoping for

Verified Purchase
Japan Crate said...Oct 28, 2020

Hi Latyca! We're thrilled to know that you're loving your Umai crate. Thanks for the feedback. We really appreciate it! Enjoy your noodles! Have a great day! (* ̄▽ ̄)b

Late really really late

Jul 29, 2020
Olga Y.
1 Review
5 Helpful Votes
Subscribed for 2 months
Overall
Shipping
Quality
Curation

This box is terrible. I ordered my first box on April 20th it was shipped April 28th. Its now July 28th it has not arrived. I also was charged for May crate as well. I got a notification that it shipped on May 13th. Still didn’t get that one either. It has been 12 weeks since ordered my April crate and 10 weeks since the may one was supposedly shipped! These people are ridiculous I tried to get in touch with them they said it should be on its way. Please be careful people.

Verified Purchase
Japan Crate said...Sep 28, 2020

Hi Olga! Thanks for the feedback, we really appreciate it. We're deeply sorry about your experience and for the delayed crates. We've checked and we see that we've replied in your inquiry about your missing crate last August 22nd and still awaiting for your response. Please do reached out and reply back to our support so that we can resolve the issue about your missing crate. Will wait for your response.

Perfect for snacky Japan enthusiasts!

Jul 22, 2020
Shanna S.
1 Review
3 Helpful Votes
Subscribed for 29 days
Overall
Shipping
Quality
Curation

My team at work got a 3-month subscription to the premium box for a coworker's birthday. He loves snacks, trying new stuff and is interested in Japanese culture, so it was a perfect fit. He thought it was so cool! He unboxed it during a virtual team meeting so we could all enjoy it. Lots of little things, including a bag of wasabi flavored Doritos, which he got such a kick out of. Would definitely recommend this box!

Verified Purchase
Japan Crate said...Sep 14, 2020

Hi Shanna! Thanks for the feedback. We're thrilled you're loving your snacks. Enjoy it! Have a great day! \(★ω★)/

Great box

Apr 07, 2020
Iisa J.
2 Reviews
2 Helpful Votes
Subscribed for 3 months
Overall
Shipping
Quality
Curation

I only have gotten one box which was recieved March 4th with payment in February. It is now April 7th, and have been charged for March and April for $80. Yet have recieved nothing, I understand that shipping is delayed but there has been no communication on their end.
UPDATE
I recieved all the boxes about a month after this review. The company was having difficulties shipping due to the pandemic. I subscribed again because it is a really good box and we have alot of fun testing & trying all the goodies picked out.

Verified Purchase
Japan Crate said...Apr 11, 2020

Hi Lisa! Thanks for the update! We appreciate the support. If you have any questions, we’re available anytime through our support email. Please reach out and we’re more than happy to help.

would have liked to see the 2nd box

Today
Pedro B.
1 Review
Subscribed for 2 months
Overall
Shipping
Quality
Curation

The first box was amazing. We never received the second box so I am cancelling the subscription.

Verified Purchase

Super fun subscription

5 days ago
Samantha C.
2 Reviews
Subscribed for 2 months
Overall
Shipping
Quality
Curation

My son loved the experience of different snacks he is looking forward to his next box!

Verified Purchase
Japan Crate said...4 days ago

Hi Samantha! We're thrilled to know that your son enjoyed the snacks! Happy snacking! Have a great day!(* ̄▽ ̄)b

Worst Service Ever!!

Dec 19, 2020
Patrick R.
1 Review
2 Helpful Votes
Subscribed for 29 days
Overall
Shipping
Quality
Curation

TERRIBLE SERVICE!!!
I ordered the December crate on the 17th of November and received an email on the 28th November saying that my crate was shipped and is on it's way. However upon checking the tracking on DHL's website there was no update regarding DHL even receiving the crate so I contacted DHL and they said that they have not received the crate at all. Then after 5 business days I still had not received my crate, keep in mind that it cost $20 for shipping alone and it was stated that shipping would take 3-5 business days. I then emailed Japan Crate asking what the issue was and they said please allow 5-10 business days from the order date which made no sense as it had already been 3 weeks since I ordered. Another 5 business days passed and still nothing so I emailed Japan Crate again and they did not respond to me at all so I had to email them for a 3rd time and finally they responded but they didn't help me at all. I was very unhappy with the service and I emailed again stating that I wanted a refund as the service was horrible and I was no longer willing to wait. Then after that email I suddenly get an email from them saying that my crate was damaged and was sent back to them by DHL which was a lie as I contacted DHL and they said they didn't receive the package at all....

Verified Purchase
Japan Crate said...Dec 21, 2020

Patrick,
Thank you so much for your review. We are terribly sorry about your experience.
The automated email that went out on the 28th of November was very unfortunate, as
a small number of crates in that mass shipment were not actually shipped out on time.
Our crates are fulfilled within 5-10 business days, handed over to the shipping courier, and delivered shortly thereafter, depending on the shipping courier and the subscriber's location. (In your case, South Africa)
We fully anticipated that everything was on time and ready to be handed over to the shipping
courier, which is why the automated email went out.
However, your crate was in a particular batch of Premium Holiday crates that were damaged between our warehouses, before being handed over to DHL (meaning DHL...

Highly recommended by this person here!!

Aug 07, 2020
Crystal A.
5 Reviews
10 Helpful Votes
Subscribed for 15 days
Overall
Shipping
Quality
Curation

Awesome product. Some reviews may be misleading like my previous one. The delivery is prompt and product is amazing. Sometimes people have bad days so they will post bad reviews like I did prior. My apologies guys. This is a great product. I’ll be subscribing and patiently waiting for my delivery like I should have in first place. Best wishes all!

Verified Purchase
Japan Crate said...Sep 14, 2020

Hi Crystal! Thanks for your comments! Don't worry about your previous review. We get used to it already. YAy!! ヽ(o^▽^o)ノ We definitely love hearing feedback with our products each month. Glad you’re enjoying our crate! Have a wonderful day! ;)

Extremely disappointed

Dec 21, 2020
Sarah R.
1 Review
1 Helpful Vote
Subscribed for 30 days
Overall
Shipping
Quality
Curation

It's been in transit for 16 business days and I still don't have my package. NOTHING has been updated on the shipping information. I've messaged them multiple times for help and nobody has answered me. Very unprofessional on their part. Will never order from them again

Verified Purchase
Japan Crate said...Dec 21, 2020

Sarah,
Thank you so much for your review!
We see that you had ordered on December 2nd. On our website and in the Order Confirmation, we kindly ask that you give us 5-10 business days to fulfil your order and 5-7 business days to deliver, once your crate is handed over to the shipping courier. :)
We are just as excited as you are to receive your crate, so we really appreciate your patience while your crate is lovingly put together and handed over for shipment.
If you don't see any updates to your tracking link soon, please contact our Customer Support team so that we can look into your order further.
Thank you so much Sarah!

Photos from reviews of Japan Crate

Past boxes from Japan Crate

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