Japan Crate

Japan Crate: Experience the excitement of Japan through monthly crates!

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Plans as low as $33.45 / month
Product Overview
  • Crates are shipped out within 5-10 business days of your initial order. Once your crate is on its way to you, you will receive a shipment notification.  UPDATE: Due to higher than normal order volume & changes from COVID-19, fulfilment time is currently 3-4 weeks after order date.
  • Ships worldwide from United States except for
  • Subscriptions automatically renew. Cancel anytime
Experience the Excitement of Japan Every Month!
At Japan Crate, we’re all about Japanese culture. We wanted to recreate the excitement of exploring Japan through everything Japan. We offer five different crates to help you experience Japan through multiple products.
  • Japan Crate features CRAZY & EXCLUSIVE Japanese Candy - Comes in three sizes; Mini, Original, and Premium.
  • Doki Doki is the ultimate crate for all things Kawaii.
  • Umai Crate features premium instant noodles straight from Japan!
  • Gacha Gacha Crate is filled with collectable roulette capsule toys made in Japan!
  • Inku Crate is filled with 6-8 Japanese stationery items ranging from notebooks & planners to pens, markers, fun accessories and more.

Questions

2

Q: Im allergic to gluten and dairy, is there anyway I can make sure I only get gluten and dairy free snacks? Asked by Alexandria S., May 2020

Japan Crate answered...August 2020

Hi there, thanks for reaching out, honestly, we don't actually offer any dietary specific crates. we cannot assure if our candies are gluten and dairy free. If you have specific allergies, then we advise against subscribing to our crates. Thank you.

This answer sucks

by Galadrielle B., May 2020

There is no such allergy towards gluten, if youre asking if its diet friendly, its candy.

by Cameron M., May 2020

1

Q: What is Kawaii? Asked by Cory L., April 2020

Japan Crate answered...September 2020

Hi Cory! Thanks for reaching out! We do appreciate it! "Kawai" is the Japanese word for "cute". If your interested to subscribe with our Doki "Kawai" goodies. Each Doki Doki Crate features genuine, licensed Japanese products of the highest quality. Each monthly subscription box features a new collection of fun toys, cute plushies and other items that will help you live your kawaii lifestyle. Talk soon! :)

“Kawaii” is the romanization of the Japanese word for “cute”, and has become a big part of modern Japanese culture, like how “manly” is in American culture.

by Loki T., May 2020

1

Q: Can this box be shipped to Europe? Does each box contain a mix of candy and other goodies?Asked by Cathy A., April 2020

Japan Crate answered...September 2020

Hi Cathy! Thanks for reaching out. Yes we do ship to Europe. If you plan to subscribe to our Premium Crate, then yes, the content were a mix of 18-20 pieces of candies, gummies and chips with exclusive per month drinks as well. Talk soon, have a great day!

Yes! We do ship to Europe. The content of the crate depends on what you subscribe. Mainly we have Japan Premium where you will get assorted snacks and candies. Or if you prefer authentic noodles from Japan then we have the Umai crate. And other type of crate namely Doki, Kira, Gacha and Inku crates. To learn more about our products, plase feel free to visit our website. - Japan Crate

by Annabelle N., June 2020

1

Q: How long after purchase will it arrive? Asked by Abbie L., July 2019

Japan Crate answered...September 2020

Hi Abbie! Hope your staying safe. Upon order we ship the crates via DHL and will only take 5-7 days before it will arrive in your location. But of course, depends on where you live. If you have other questions or just wanted to say Hi! we’re available anytime through email. Reach out and we’re more than happy to help.

They ship on a "rolling schedule" which according to their blog means if you pay by the 14th, it ships on the 20th. Pay between the 15th and 23rd, ships on the 30th. Pay after the 23rd but before the end of the month, ships on the 3rd of the following month. They do email you when it ships, but they don't provide tracking numbers. I get the email that my crate shipped on the 3rd, the first month it...

by Rachel R., July 2019

Takes up to a month. They will usually Bill the next one before that one shows up. I stopped subscribing because half the time the box was busted up in shipping and they refused to do anything about it.

by Jesse H., December 2019

I was charged for a second one just as the first one arrived, it had been a month so I'd completely forgotten about it. As for the second one its been over a month and I still haven't received it, even allowing for Christmas that doesn't make sense. Also the tracking numbers don't work. But youtubers get theirs immediately despite living further away so I guess they aren't entirely lying, you'll get special treatment and immediate delivery if you are...

by Leah R., December 2020

Japan Crate reviewsReviews

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Amazing !

Jun 25, 2020
Leslie H.
3 Reviews
3 Pictures
5 Helpful Votes
Subscribed for 3 months
Overall
Shipping
Quality
Curation

I have the DHL premium and it exceeded my expectations!!! I already can't wait for next month. It came really quickly to.

Verified Purchase
Japan Crate said...Sep 14, 2020

Hi Leslie! We're glad to hear about your great experience. We're so happy that your happy with the service that we have provided. Let us know if we can ever help with anything! Cheers!

Wonderful Assortment!

Jan 29, 2021
Lindsey B.
5 Reviews
2 Pictures
6 Helpful Votes
Subscribed for 9 days
Overall
Shipping
Quality
Curation

This box was beyond my expectations!! I loved the variety offered and the additional non-ramen bonuses! Very grateful for the information packet- keep ahold of that because the english instructions are in there and NOT on the individual containers! Super excited to dig in!

Verified Purchase
Japan Crate said...Jan 29, 2021

Yayyy!! That's so amazing Lindsey! Thanks for the feedback! We really appreciate it! Have a great day! \(★ω★)/

Delicious

Feb 25, 2021
Virtue D.
1 Review
1 Picture
Subscribed for 30 days
Overall
Shipping
Quality
Curation

Love it! The package come to me in 20 days !

Verified Purchase
Japan Crate said...Feb 26, 2021

Hi Virtue! Thanks for the feedback! We're delighted to hear you are satisfied with our service. Great stuff! Have a great day! (* ̄▽ ̄)b

Japan Crate doesn’t lie

Jan 24, 2021
Josh R.
1 Review
1 Picture
Subscribed for 22 days
Overall
Shipping
Quality
Curation

First of all.... The reviews that I’ve seen from this website completely scared the living life out of me. There are many complaints that customers haven’t received their crate yet. But I can assure you that they are doing the best they can! All you have to do is contact customer support for shipping information.
JapanCrate, I’m sorry I doubted you in the first place❤️ I’m currently enjoying my first crate I ever got from you guys and I’ve never been satisfied in so long. IT KNLY TOOK THEM 2 DAYS FOR IT TO ARRIVE AT MY HOUSE AFTER RECEIVING SHIPPING NOTIFICATION.
Thank you Japan Crate☺️❤️

Verified Purchase
Japan Crate said...Jan 25, 2021

Hi Josh! Thank you so much for writing in about this! I see that you ordered on January 10th. We're terribly sorry if you were expecting your crate to be delivered sooner.
On our website, at checkout, and on your order confirmation, we ask that you wait for 5-10 business days for your crate to be lovingly processed and put together.
Once it's been fulfilled, we ask that you wait for another 5-7 business days for it to be delivered. We also state that there are, unfortunately, slight delays with some of our shipping couriers. However, I see that your crate has been all set and ready to be picked up! We're just waiting for your shipping courier to swing by and pick it up....

Great service

Apr 21, 2021
Tabitha C.
1 Review
1 Picture
Overall
Shipping
Quality
Curation

Great service. Excellent product. I’ve always renew my Premium crate and always love it. Excitement everytime the box arrive.

Awesome Products!!

Apr 19, 2021
Miguel G.
1 Review
1 Picture
Overall
Shipping
Quality
Curation

Hi There! I recently ordered several crates from you guys which consists of Japan Premium, Umai and Doki crates and have been exceptionally pleased with the entire process from ordering, fast shipping, and wonderful products. Pure awesomeness!

Yummy

Today
Jennifer H.
2 Reviews
Subscribed for 3 months
Overall
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Quality
Curation

this is a fantastic box to get or give as a gift! depending where you live will depend on the shipping time and delays if any. honestly I've had some issues with shipping and some not at all. this box is worth it though! I highly recommend it even if you don't think you would be a fan of Japanese treats you will be pleasantly surprised!!!

Verified Purchase
Japan Crate said...Today

Hi Jennifer! We're sorry about the shipping at the moment but rest assured, we are trying our 100% best to sort all things out to avoid future delays. Thank you for taking time to leave us this kind review! We appreciate you very much! Have a great day! \(^▽^)/

Cool

Apr 06, 2021
Kenya W.
6 Reviews
Subscribed for 2 months
Overall
Shipping
Quality
Curation

The kids love tasting treats from Japan.

Verified Purchase
Japan Crate said...Apr 07, 2021

Hi Kenya! We're thrilled to know that your kids love the treats and enjoyed your experience with us! Thanks for the lovely feedback! We appreciate it very much! Have a great day! (* ̄▽ ̄)b

Worst Service Ever!!

Dec 19, 2020
Patrick R.
1 Review
3 Helpful Votes
Subscribed for 29 days
Overall
Shipping
Quality
Curation

TERRIBLE SERVICE!!!
I ordered the December crate on the 17th of November and received an email on the 28th November saying that my crate was shipped and is on it's way. However upon checking the tracking on DHL's website there was no update regarding DHL even receiving the crate so I contacted DHL and they said that they have not received the crate at all. Then after 5 business days I still had not received my crate, keep in mind that it cost $20 for shipping alone and it was stated that shipping would take 3-5 business days. I then emailed Japan Crate asking what the issue was and they said please allow 5-10 business days from the order date which made no sense as it had already been 3 weeks since I ordered. Another 5 business days passed and still nothing so I emailed Japan Crate again and they did not respond to me at all so I had to email them for a 3rd time and finally they responded but they didn't help me at all. I was very unhappy with the service and I emailed again stating that I wanted a refund as the service was horrible and I was no longer willing to wait. Then after that email I suddenly get an email from them saying that my crate was damaged and was sent back to them by DHL which was a lie as I contacted DHL and they said they didn't receive the package at all....

Verified Purchase
Japan Crate said...Dec 21, 2020

Patrick,
Thank you so much for your review. We are terribly sorry about your experience.
The automated email that went out on the 28th of November was very unfortunate, as
a small number of crates in that mass shipment were not actually shipped out on time.
Our crates are fulfilled within 5-10 business days, handed over to the shipping courier, and delivered shortly thereafter, depending on the shipping courier and the subscriber's location. (In your case, South Africa)
We fully anticipated that everything was on time and ready to be handed over to the shipping
courier, which is why the automated email went out.
However, your crate was in a particular batch of Premium Holiday crates that were damaged between our warehouses, before being handed over to DHL (meaning DHL...

Auto-renewal Will Screw You

Apr 06, 2021
Kimberly A.
1 Review
1 Helpful Vote
Subscribed for 3 months
Overall
Shipping
Quality
Curation

Went through with canceling my order so it would not renew. Turns out I did not finish I guess because surely enough it auto-renewed and I'm down another $150. Auto renewal with no refund policy is awful

Verified Purchase
Japan Crate said...Apr 06, 2021

Hi Kimberly! We sincerely apologize for the experience you've had with us. To clarify, all of our subscriptions are set to auto-renew, based on the acknowledgment that is agreed upon at signup. We simply ask that you cancel your subscription date at any time before your renewal date, if you don’t wish to auto-renew. Again, we apologize for the inconvenience this has caused you. Please reach out to our Customer Support team, who can take a further look into your experience and better help you!

Photos from reviews of Japan Crate

Past boxes from Japan Crate

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