Q: How do I add a gift note on my order?Asked by Alexa T., March 2020
When you check out after choosing which subscription you want, you would have to check the little box that says "gift" and then write your note in the box below.
Hope this helps.
Q: Can we change the address halfway through the subscription?Asked by Alexa T., March 2020
I can definitely change the address halfway through the subscription but you have to give me at least a weeks notice to change it so it arrives at the right address when you want it.
Thank you for inquiry.
Q: Will the packing slip / invoice show how much I paid?Asked by Alexa T., March 2020
The packing slip will not show the price you paid for the jerky.
Q: I ordered this over a month ago and I never got my order! I also haven’t gotten any tracking info. Please help!Asked by Rachel K., December 2020
According to your shipment request, this package was already sent and a tracking number has been sent to you. Please check your email.
There is no tracking in the email. It just says it shipped 13 days ago
I got this for my husband & 2 boys. They enjoyed trying new ones. And it was interesting to watch their faces when they either really like or disliked one. We enjoyed this subscription for a little over a year.
Fun box to keep around the house and share with friends.
We are glad you enjoyed our selection of jerky. We have added a lot of different varieties again so we hope you will get to try them again.
I bought this for my dad for father's day and he loved it! Great products.
I bought this subscription for my Dad for Christmas. He LOVES getting his box every month & has just raves about the products he has been receiving. The customer service is also excellent. They are very helpful, respond to inquiries promptly & go out of their way to ensure the experience is as great as their products are.
I highly recommend this company & I will be using them in the future.
My dad loved it! It was nice getting something different every month. There was a verity of flavors and overall a great experience 👍🏼
I set this up for my Dad, it was a big hit. Zero complaints with the quality, shipping or service. I would highly recommend for anyone who loves jerky.
I don't actually know if the jerky is good because I never got it. Apparently, the post office forwarded my package for some unknown reason to some unknown address. ( I removed a reference to me not having this problem with other retailers.)
I contacted the seller, and they advised me to contact the post office, which I did. (I removed a reference to the long-standing ineffeciency of the post office.)
UPDATE 3/21/2021: I got an email from customer service this morning; they want me to change my review so I did, and I'll add this: At this point, I still haven't received my jerky nor have I heard back from the post office. I checked tracking this morning and it appears that my jerky is on the way and I hope it will be here soon. If I get it I will update the "quality of products" and "curation" parts of the review.
UPDATE 3/23/2021: According to tracking on the post office website, my jerky was delivered to someplace in Carrollton, Tx, which is not where I live. I have no idea why; as hard as it is to believe, I haven't heard back from the post office. I have once again requested a refund so hopefully I hear back from customer service today, otherwise I'll just dispute the charge with my bank.
Hi there, I'm sorry to hear that you did not receive your jerky yet. We received your order and shipped it within 24 hours to the address you specified. The address we received has mail forwarding on so it got redirected to another address. This typically happens when someone moves or it was simply a mistake by USPS. We would resend the package, however, we are waiting for USPS to get back to us regarding the status of this address. In the meantime, we’ve issued you a full refund and are working to send you a courtesy package free of charge once USPS has gotten back to us regarding the status of this mailing address. Thanks for your understanding.
Large variety of flavors and fast shipping! Looking forward to next month!!
I ordered this as a gift for my fiancé for Christmas. Every month, it arrived late. I haven’t even received my final months shipment and their customer service is very slow to respond. I thought this would be a great annual gift but it’s proving to be too much of a chore.
The actual taste of the jerky is decent. Most packages give you a standard tasting one, but some of the picks have been interesting!
However, I don’t recommend because the actual shipping and receiving of this way too unorganized.
I am sorry for the delay you experienced with your jerky orders. All your shipments were sent to you according to your subscription date and confirmed on the tracking history you got when you received your tracking number. Delays caused by USPS are beyond our control. USPS website clearly states that they are short-staffed due to the COVID impact and is clearly asking for patience with their deliveries so I apologize for any inconvenience this may have caused.
We are happy to hear you enjoyed the quality of our jerky and hope to have you back as our customer again.
I bought a three month subscription (4 bags) for my husband for Father’s Day. He thought it was a cool idea and enjoyed his gift each month. The jerky was always delicious and the selection was unique; I think the amount that comes with the 4 bag subscription is perfect for a tasting selection. We ended up having an issue, but customer service rectified the problem immediately without a run-around or giving me a hard time. Take comfort in knowing that if you have an issue, the person I dealt with was very kind and helpful, and to me it appears they truly care about their business and making the customer happy. I’d order from them again.
Receive a curated selection of the best spice-infused beef jerky snacks every month.
From $44.95 / mo.
Receive a curated selection of the best alcohol-infused beef jerky snacks every month.
From $54.00 / mo.
Searching for gluten-free snacks? Try this jerky box!
From $54.95 / mo.
Receive a curated selection of the best low-carb, sugar-free and keto-friendly jerkies every month.
From $44.95 / mo.
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.