Q: How do I add a gift note on my order?Asked by Alexa T., March 2020
When you check out after choosing which subscription you want, you would have to check the little box that says "gift" and then write your note in the box below.
Hope this helps.
Q: Can we change the address halfway through the subscription?Asked by Alexa T., March 2020
Hi Alexa,
I can definitely change the address halfway through the subscription but you have to give me at least a weeks notice to change it so it arrives at the right address when you want it.
Thank you for inquiry.
Bina
Q: Will the packing slip / invoice show how much I paid?Asked by Alexa T., March 2020
Hi Alexa,
The packing slip will not show the price you paid for the jerky.
Bina
Q: If I want to send this for Christmas, when is it the best time to order it?Asked by Brandi-ann U., October 2020
Thanks for the awesome question! The best time to order would be between Dec 13th and Dec 18th to ensure Christmas delivery, the sooner you order the better. You can also place an order in advance by ordering directly through our site or by contacting us. If you order in advance we will ensure your delivery will make it on time.
My husband really loved the variety and quality of jerky.
We are happy to hear your husband enjoyed and loved the variety and quality of our jerky. We are always adding new varieties and flavors to our box so we are happy to see this great review.
Thank you for your business. We really appreciate it!
Bought this subscription for my 18 year old son and he loves it
We are happy to hear that your son is very happy with the jerky we have sent him so far. We have a lot of new varieties and flavors added to our stock and he will get to try them too. We are sure he will like them too!
Thank you for the great review. We really appreciate it!
I really liked this for my husband, but then our last box we received 2 expired packs and 1 that was pretty close to expiring.
I got this for my husband & 2 boys. They enjoyed trying new ones. And it was interesting to watch their faces when they either really like or disliked one. We enjoyed this subscription for a little over a year.
Fun box to keep around the house and share with friends.
We are glad you enjoyed our selection of jerky. We have added a lot of different varieties again so we hope you will get to try them again.
I bought this for my dad for father's day and he loved it! Great products.
I bought this subscription for my Dad for Christmas. He LOVES getting his box every month & has just raves about the products he has been receiving. The customer service is also excellent. They are very helpful, respond to inquiries promptly & go out of their way to ensure the experience is as great as their products are.
I highly recommend this company & I will be using them in the future.
My dad loved it! It was nice getting something different every month. There was a verity of flavors and overall a great experience 👍🏼
I set this up for my Dad, it was a big hit. Zero complaints with the quality, shipping or service. I would highly recommend for anyone who loves jerky.
I don't actually know if the jerky is good because I never got it. Apparently, the post office forwarded my package for some unknown reason to some unknown address. ( I removed a reference to me not having this problem with other retailers.)
I contacted the seller, and they advised me to contact the post office, which I did. (I removed a reference to the long-standing ineffeciency of the post office.)
UPDATE 3/21/2021: I got an email from customer service this morning; they want me to change my review so I did, and I'll add this: At this point, I still haven't received my jerky nor have I heard back from the post office. I checked tracking this morning and it appears that my jerky is on the way and I hope it will be here soon. If I get it I will update the "quality of products" and "curation" parts of the review.
UPDATE 3/23/2021: According to tracking on the post office website, my jerky was delivered to someplace in Carrollton, Tx, which is not where I live. I have no idea why; as hard as it is to believe, I haven't heard back from the post office. I have once again requested a refund so hopefully I hear back from customer service today, otherwise I'll just dispute the charge with my bank.
Hi there, I'm sorry to hear that you did not receive your jerky yet. We received your order and shipped it within 24 hours to the address you specified. The address we received has mail forwarding on so it got redirected to another address. This typically happens when someone moves or it was simply a mistake by USPS. We would resend the package, however, we are waiting for USPS to get back to us regarding the status of this address. In the meantime, we’ve issued you a full refund and are working to send you a courtesy package free of charge once USPS has gotten back to us regarding the status of this mailing address. Thanks for your understanding.
Receive a curated selection of the best spice-infused beef jerky snacks every month.
From $44.95 / mo.
Receive a curated selection of the best alcohol-infused beef jerky snacks every month.
From $54.00 / mo.
Searching for gluten-free snacks? Try this jerky box!
From $54.95 / mo.
Receive a curated selection of the best low-carb, sugar-free and keto-friendly jerkies every month.
From $44.95 / mo.
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