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Dec 29, 2020
Jeffery H.
1 Review
Subscribed for 17 days
Overall
Shipping
Quality
Curation

Shipment has been sitting in their warehouse since December 14 after promised delivery by Christmas. Today is December 29th and no updates on the status.

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Jerky Snob said...Dec 29, 2020

Jeffery,
Please be patient with USPS. We shipped the package a little earlier than you requested on your order to try to ensure delivery. The package is not in our warehouse. You can see on your tracking code when USPS received the package at 4:02pm on 12/14. We sent an email on the 15th and 24th to let everyone know about the delays at USPS. USPS is seeing an unprecedented amount of packages and is dealing with employees not working because they have to quarantine due to Covid-19. The USPS delays are out of our control, but we are starting to see packages with updated tracking codes showing movement through their system. If you search for USPS Shipping Delays on Google you...

Didn’t receive

Dec 26, 2020
Angie D.
1 Review
Subscribed for 14 days
Overall
Shipping

Never received our package.

Verified Purchase
Jerky Snob said...Dec 27, 2020

Angie,
Please be patient with USPS. We shipped the package the next available shipping day after your order was placed. We sent an email on the 15th and 24th to let everyone know about the delays at USPS. USPS is seeing an unprecedented amount of packages and is dealing with employees not working because they have to quarantine due to Covid-19. The USPS delays are out of our control, but we are starting to see packages with updated tracking codes showing movement through their system. If you search for USPS Shipping Delays on Google you will see a lot of stories about what is happening. We hope USPS clears everything up quickly so that all packages are delivered soon.
Sincerely,
Jerky Snob

Cant review if I haven’t received it

Dec 24, 2020
Denise C.
1 Review
Subscribed for 12 days
Overall
Shipping
Quality
Curation

I still have not received the package

Verified Purchase
Jerky Snob said...Dec 25, 2020

Denise,
I just checked your tracking code and it says that your package was delivered the day before you posted this review. We shipped your package the day that you requested, but USPS has experienced extreme volumes and has been delayed. We sent an email last week to everyone letting them know about the delays at USPS. USPS is seeing an unprecedented amount of packages and is dealing with employees not working because they have to quarantine due to Covid-19. The USPS delays are out of our control, but we are glad to see that it says your package was delivered.
Sincerely,
Jerky Snob

oops

Dec 21, 2020
Mary S.
2 Reviews
Subscribed for 10 days
Overall
Shipping
Quality
Curation

I haven't received the package yet

Verified Purchase
Jerky Snob said...Dec 21, 2020

Mary,
Please be patient with USPS. We shipped the package within 24 hours of your order. We sent an email last week to everyone letting them know about the delays at USPS. USPS is seeing an unprecedented amount of packages and is dealing with employees not working because they have to quarantine due to Covid-19. The USPS delays are out of our control, but we are seeing package including yours with updated tracking codes showing movement through their system.
Sincerely,
Jerky Snob

Love Jerky, Hate Jerky Snob

Jun 26, 2019
Zack O.
1 Review
1 Helpful Vote
Subscribed for 2 months
Overall
Shipping
Quality
Curation

I'll be honest. I prefer the old fashioned style drier tougher hard jerky as if it's actually preserved. To this day, every single bag I've opened from Jerky snob has been moist, tender. Which for me just reminds me of the nitrate soaked Jack Links jerky from your local gas station.
I've had to throw bags out because this moist jerky developed mold before I even opened the bag. It seems a bit counter-intuitive for a preserved meat snack and i feel like a jerky snob. Unfortunately, Jerky Snob is more about the pretentious packaging less so on what jerky they actually select.

Verified Purchase
Jerky Snob said...Jul 05, 2019

Thank you for your feedback. We're disappointed to learn that you were dissatisfied with some of your jerky. Along with our taste testing group, we work to provide a wide variety of flavors, textures, spice levels and featured companies in our shipments each month. From the feedback we receive from our community, we have found that people prefer a mix of different types of jerky. So, since everyone's tastes are different, we try to surprise our customers every month with a variety and the textures usually vary from month to month.
We will reach out to you privately to investigate the bag that may have been defective. If a customer has questions or issues with a bag of jerky, we ask...

Not really happy with the products sent

Aug 29, 2018
Lauren A.
1 Review
Subscribed for 2 months
Overall

Of the 6 bags of jerky that we received only 1 we would rate as good. Both of our last 2 shipments have been very dry and had a mealy texture with the seasoning not really incorporated with the jerky just crumbling off....
I am very disappointed with this gift that I sent,

Verified Purchase
Jerky Snob said...Sep 06, 2018

Thank you for your feedback. We are sorry that you were unhappy with some of the jerky we recently featured. We realize everyone has different taste preferences. Our team of 12 taste testers work to find a variety of flavors, spices, and textures to provide something different each month. Several of the flavors featured were customer favorites over the past few years. Thank you for giving us a try.

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