Q: I paid for a box I July 21, took 2 payments but I get have to see something shipped. It says orders ship 6 days after purchase. But like I said I see that the money $27.00 dollars out my bank account.Asked by Alicia T., July 2021
Hello! We responded to you initial email inquiry yesterday, July 22. If for some reason the response did not come through, please contact us directly at info @ jessiesnuttycups dot com. I have looked into this and gotten to the bottom of the issue. Unfortunately we do not have a direct email to contact you with. Thank you!
Still no response on my order & money has been taking out of my account again, so what's going on? I hope this isn't a scam. Can I please get a response
Q: How do you ship these in the summer? Do you use any cold packs or anything, since you don't refund for melted orders?Asked by Cheryl W., May 2021
We always ship in insulated bubble pouches and in the summer we add ice packs. We check the weather of all destinations on the estimated day of arrival and add either 1 or 2 ice packs accordingly. For orders headed to locations where the temperatures are 90+, we reach out to the buyer to see if they would like to risk shipping or hold until temps are back down a bit.
Q: Can you pause a subscription for when you're out of town? Asked by Heidi H., April 2021
Sure! Just email us at orders @ jessiesnuttycups dot com to let us know the details and we’ll take care of the rest ☺️
Q: How the heck do I cancel the subscription? I’ve been on both Cratejoy and the vendors sites and can’t see a way to end the subscription. I had signed up for 1 delivery. VERY FRUSTRATING Asked by Mary V., March 2021
I am very sorry about this. At checkout there is a place where you specify whether or not you wish for the subscription to renew. It's possible that that was accidentally checked to renew. I just checked your account and it does appear it has already been canceled. I'm sorry for any confusion!
My mom really liked them! She did note that they don't taste as sweet as she thought they might, they taste a little more like peanut butter then candy treats. Still good all the same.
My box was pretty with the bow.. You know it's going to be good.
I enjoyed every single piece. Dark choc is a fav.
Will be ordering more.
Loved the peanut butter cup treats. Very tasty and enjoyed the holiday theme. Looking forward to the flavors to come.
So tasty but I had two of one kind and was missing another flavor as a result.
Everything from them was amazing just don't use cratejoy there a pain to deal with lol but the original cup is my favorite 10/10 will be buying again!
Thank you for your kind words. I just wanted to quickly ask, is the overall rating you left by chance a mistake? We're so glad you enjoyed your cups but the 1 start overall rating does not seem to match your other ratings and kind words. If you are able, it would be greatly appreciated if you could update it to reflect the rest of your review.
Thank you so much! We're so glad we were able to send some Nutty Smiles your way,
This was given as a gift and was enjoyed by my friend. I was a bit disappointed to find that each month featured the same selection with only one being different. That said, my friend said the chocolate and the peanut butter were outstanding in flavor.
I bought a 6 month subscription for my elderly parents for Christmas. They loved it. I would highly recommend these for anyone. I'm jealous they wouldn't share any with me. If you want to support a local awesome business while getting an awesome product delivered on time every time, she's the one to order from. Thanks for the wonderful treats for my parents.
Thank you so much for your kind words! I'm so glad your parents enjoyed their subscription :)
World’s best PB cups!
Thank you thank you thank you!!!!
tasty but they shipped the same flavor every time. that ruined the excitement of subscription.
Thank you so much for your feedback. I'm so sorry to hear you were unsatisfied with your subscription. As our description states, each box will contain a couple of the Cup of the Month and the remainder of the box would be made up of 6 of the remaining flavors we make throughout the year, rotating out a different flavor each month (so one month no PBJ, the next month no Milky Almond, etc). If you would have rather had the Cup of the Month and only 2 or 3 of the other flavors in each box, please let us know. We take your feedback seriously and would love to improve our subscribers' experience. Thank you!
These are delicious! The quality is fantastic. They are unbelievably tasty, go for the bigger box. 8 isn’t enough!
Thank you so much! I'm so glad to hear you enjoyed them :)
This month we're diving head first into fall! Along with some of our stock flavors, our Nutty Box of the Month will include Jessie's Nutty Apple Spice Cups. With delectable apple butter and Jessie's creamy peanut butter in the center, this dark chocolate cup provides all the autumnal goodness you could ask for. Plus it's topped with a sprinkle of granola, so you get just the right amount of crunch.
This months box will include our incredibly delicious Nutty Coffee Cup, We've taken our amazing peanut butter filling and added real, freshly ground coffee beans for a touch of flavor and a bit of crunch. Surround that with Belgian milk chocolate and you've got yourself the perfect, 2-bite, pick me up! It's a treat you will go absolutely Nutty for and will be mixed in with a variety of 6 of our other stock flavors.
Rich, creamy peanut butter enrobed in smooth, dark chocolate — all topped off with crunchy peppermint bits. It's quite literally the perfect holiday treat! This deliciousness will be mixed in with a variety of 6 of our other stock flavors.
Peanut butter + honey. It’s hard to argue with that classic combination, which is why we decided to embrace it! This cup is filled with Jessie’s signature peanut butter, plus a dollop of pure honey. The luscious filling is surrounded with Belgian dark chocolate then topped off with a sprinkle of handmade honeycomb. This deliciousness will be mixed in with a variety of 6 of our other stock flavors.
Luxurious Belgian chocolate surrounds a banana peanut butter center and is topped off with a wonderfully crisp banana chip. Even Elvis would have gone nutty for this concoction. Each box will contain milk and dark versions of this cup, as well as a variety of 6 of our other stock flavors.
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