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Jun 15, 2018
Ruth D.
1 Review
Subscribed for 21 days

We were initially very disappointed in the JetSole box- they shipped out the first box before my husband could fill out any information about his style, etc, and the first box that came was so, ridiculously, nothing at all like my husband's style. But JetSole sent us a prepaid shipping label and we sent everything back, and the second box was much better. The box is not bad, but they need to do better on the tech end of things - it's silly for a customized clothes box to ship out before customizing.

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JetSole said...Jun 12, 2018

We want to first thank you for using our service and being be patient with us as we exchanged your initial box with items that aligned with your husband’s style. Your feedback on our style intake process is helpful and we are working on ways to improve the flow to ensure we have all the needed information to better craft each box.

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