They charged for two months worth and I have received nothing. Cratejoy hasn't helped in the situation either. No one is getting back to me and I can't seem to find answers on how to get a refund. What a mess!!! So disappointing.
This box is a waste of money. I paid for my 1st subscription and never received it.
I did not receive my first box, and I assumed it would be shipped out the next month since I ordered after the fourth. The next month, I was charged once again. When I reached out to the company to resolve the issue, there was no response.
This must be a scam company. I subscribed in January and never received anything. I tried to email the company with the email address they have on their website and it came back undeliverable. There is no other way to contact them. I canceled my subscription before they charged my card again! do not subscribe to this company.
Hey Jessica! You ordered after our shipping cut off in January, so your 1st shipment left with our February shipping cycle. Those shipped out yesterday, and you'll receive it within 10 business days. Sorry for any confusion!
I subscribed to them for a birthday present for my daughter in law. She recieved a fairly decent cheap anklet which was okay based on the price point, so I subscribed for 2 of my cousins who are sisters. I didn't want them to receive the same things so I contacted the jewelry tree repeatedly here on Cratejoy and then even went to their direct site and contacted them. I recieved notifications about the emails being undeliverable and so I again reached out to them on Cratejoy. Then none of the 3 gift subscriptions were even shipped out when they were supposed to be. I have canceled all 3 and contacted Cratejoy regarding being charged and the non existent communication from the seller to see if they can reach out with better luck. I understand that with the pandemic, shipping issues arise but, they do NOT respond on any platform and seem to charge but not ship. And now their own site does not accept emails which makes me feel it is a scam. I would not subscribe to them at this point.