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Seller did not send updates regarding delivery of gift. Seller did not reply to message regarding concerns.
***Giftee has Not received gift - although delivery shows as complete + payment was taken & order was made by the deadline for April(2021) delivery.
^^^ Again, looking it up I found delivery shows as complete - but Not delivered + 0 communication from seller.
Good Morning Sierra, Thank you for letting us know about a problem with your order. We definitely understand why not receiving the product you ordered would be cause for concern. We’ve looked through our messages and don’t see any communication from you, but want to double check on the delivery. Your order was sent, as a gift, to Sarasota FL, and USPS shows that it was delivered to the recipient’s mailbox on April 7th. The tracking number was 9400109205568567231746.
If your intended recipient did not receive the package, we will be more than happy to replace it, Please email us directly to let us know! Thanks!! Team JBK
** Sierra, Following up on your concern- we searched your information and were able to find the...
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