Q: If I ordered by the 21st deadline, when will my first box be shipped?Asked by Austin H., December 2019
Q: I see you’ve shipped at least one NEW subscriber their October box. Do you EVER plan to ship my October AND November boxes? Over a YEAR before I gave up on you and I expect my UNFILLED PAID orders!Asked by Christine H., December 2019
We haven't shipped out any of the October boxes. They are being shipped this weekend when I have some help coming over. November boxes are soon to follow, please give me a couple weeks to start putting it all together. I realize that shipped late is extremely unprofessional and we can't apologize enough for that. We are getting out act together for 2020.
Q: If there's a fandom that you don't like can you pass this box? Asked by Fanny P., October 2019
You can't skip if you prepay for 3/6/12 months.
If you prepay for 3/6/12 months, you can't skip.
Yes. There's a skip option. Just do it anytime after the current box ships but before the next renewal.
Yes you can. Month to month subscribers can skip boxes before their renewal date.
Q: Can I do 2 one-time purchases of the same box? It's for my flowergirls.Asked by Charlotte A., September 2019
Yes you sure can. If you subscribe, please be sure to cancel before renewals on the 1st of every month. Or you can head to our shop section on our page and check out some of our past boxes.
I love this so much, great box, great items!
I received my 1st box for the October subscription .... OMGosh! I absolutely LOVE this subscription! The quality of ALL of the products was amazing, very nice pieces! I absolutely LOVE the exclusive pin (main reason I subscribed!)
But above and beyond all of the incredible items you receive ..... the customer service is nothing short of STELLAR! I am huge on customer service and I can honestly state that I have not received such great customer service in YEARS!!! Melanie Coelho is an absolute gem and helped me to overcome so difficulties that I was having with my subscription.
I honestly cannot begin to give enough raves about this wonderful company, it's high quality items and the incredible customer service you will receive! You won't be disappointed!
So much fun to receive! I love getting these every month, and are perfectly geeky.
So far I'm really loving everything you get it the box. It's so fun and makes my day. The only downside is inconsistent shipping
I ORDER THIS BOX FOR MY DAUGHTER...WE RECEIVED THE XMEN BOX. SHE LOVED THE BAG, PIN, AND NECKLACE IN THE BOX. THE OTHER ITEMS IN THE BOX WAS NICE AS WELL. CAN'T WAIT FOR THE NEXT BOX!!
Fantastic find. If the jewelry item doesn't suit you, your friends will love.
I LOVED this box. The astronaut earrings were probably my favorite thing. So cute!!