Kid's Club Classic

Kid's Club Classic

by Pipsticks
Monthly sticker club for kids (perfect for homeschool/ remote school!)

Plans as low as

$17.95/ month

Buying Options

Reviews (143)

  1. Reviews for this product (3)
  2. Reviews for this seller (140)

Bad customer service.

Apr 01, 2022
Overall
Shipping
Saniyah B.
1 Review
Subscribed for 27 days

I never received the box and customer service was not helpful or prompt.

Verified Purchase
Pipsticks said...Apr 11, 2022

Hi Saniyah,
I'm so sad to hear you had a less than stellar experience. I see our customer service team addressed your concerns via email on April 5th (shortly after this review) and we issued a full refund for the missing box, as well as sent some extra goodies your way! We'd be happy to address any other concerns via email and look forward to addressing any outstanding items ASAP.
xo
The Sticker Squad

Not reliable

Feb 11, 2022
Overall
Shipping
Curation
Jesse
2 Reviews
Subscribed for 30 days

This is the only company I’ve had a hassle with on here and so hard to get ahold of. They did finally respond to my question after being bothered by Cratejoy themselves but then after inquiring about having no shipping notification yet I get a notice that the order will ship a couple weeks late because they’re moving warehouses. Surely they knew they would be moving and could’ve sent out a notice to say the order would ship after Valentine’s Day or better yet update their listing for their boxes to tell an accurate ship date instead of an intentional “error” so that Cratejoy doesn’t tell them they need to ship it before an expected date. There’s plenty of other small businesses on here selling sticker boxes if you are sending it to someone for a special day.
Edit: to add the second round of trying to contact really made it obvious that they're blatantly finding ways around the Cratejoy guidelines of having to respond promptly to messages and ship by their set date by sending the automated "we'll get back to you soon" messages to look like they replied and make their response times look a lot better than they are. 9 days late for the "ship by" date with already delayed ship times is unreliable for a gift. Please follow the merchant guidelines or get off the platform because you make the whole site look bad and lose business for other smaller businesses by bending the rules to...

Verified Purchase
Pipsticks said...Feb 15, 2022

Hi there! I'm sad to hear you did not have a good experience... it sounds like you were missing some of the sub's key details!!
Here is some information about our subscription that could help you and other users know what to expect :)
- First of all, our subscription packs themes are one month ahead, so the February pack's theme is not love/Valentines. That was the January pack. We made implemented this last year to allow our international community to receive seasonal stickers on time given the global shipping delays we are seeing.
- Delays in our standard "first 7 business days of the month" shipping schedule are rare but they do happen, we had 2 delays in 2021, and February is delayed (shipping on 2/16 -...

Grandma's dream birthday gift.

Sep 11, 2021
Overall
Shipping
Quality
Curation
Barbara G.
1 Review
1 Helpful
Subscribed for 6 months

My granddaughter is 11 and she is over the moon every time her shipment comes. I could not give her a better birthday present. Thanks for making it so easy.

Verified Purchase