Terrible customer service. Ordered a subscription as a gift almost two months ago - haven’t received anything, but they charged my credit card! Tried reaching out via email multiple times, through Instagram, and Facebook with no luck. Wouldn’t recommend to anyone, ever.
Ordered in December. Emailed customer service no response. Finally got 1 pair of socks but still waiting for the $160 box. Would not recommend
Looks like a scam, ordered dec.6/20, charged again jan1/21 no product delivered also. I'm out $30 now but since I live near Toronto, I plan on tracking these scammers down and getting my money back.
Cratejoy needs to pull this rubbish
Company took my money for a gift box and month to month subscription and no socks have arrived. They've already taken an extra month's payment and now I've paid $80. CAD and they've not sent one thing. There is no phone number to call them and they do not return emails or respond to their online contact us forum. Last blog posting is 2019 and it would appear they are not in business anymore but still able to take my money from my credit card. I've cancelled the subscription and will now have to fight the unknown person to get my money back.
I have been trying to cancel a subscription for over a year. i keep receiving socks, but i don't need 3 years worth of socks. Nobody will respond after numerous attempts via email, website, instagram, facebook. They don't have a published phone number.
I have started donating their socks when they arrive every month because i don't need them.
PLEASE STOP SENDING THEM!!!!!