Reviews (27)
DO NOT ORDER!!!
Feb 03, 2022
Brandon M.
They are a joke, no contact with seller after multiple messages. I cancelled and will NOT go back
Verified Purchase
Hello Brandon,
You're orders are not missing. You signed up in mid December, we shipped your January crate to you the next day.....early. We shipped your February crate on Feb 7th and you are due for your third (final) crate for March. That crate will ship this week. Your assessment of us is based on incorrect shipping dates and your misunderstanding of our service.
I apologize for any misunderstandings or inconveniences your may have had with our service, but you are wrong to assume that we are defrauding you in anyway.
bad bad bad, never received, no reply
Jul 30, 2021
Ron A.
Never received after almost a month on original. Sent multiple messages. No replies. Would not recommend. It is a rip-off. CROOKS
Verified Purchase
Hello Ron,
I apologize for the confusion in our shipping dates. Could you perhaps consider a new review of our service?
Thank you for giving us another chance to win back your patriange.
Payment took out but not shipped yet
Apr 26, 2021
Tonya O.
I have contact seller about three times and only got a reply back the first time. The money was tooken out for my second box April 1st and it has yet to be shipped out. Payment is due for three box (but I’m thinking highly of canceling) on the 31st, but I have messaged them and told them that I don’t want anymore money took out until I receive my second box that I have already paid for and that I wasn’t sure that I was gonna continue getting boxes from them due to they took the money out on the 1st and my box has yet to be shipped and I get a box from another one and that they took the money out on the 12th and it has been shipped and I had already received it, and I was wondering why since this place took the money out on the 1st why I haven’t received this box. So with this all being said, I probably will be canceling after I get my box (and if they take anymore money out my account I will ask for it to be refunded) due too 1. Taking to long after taking the money out my account for it to be shipped and received (already on the second box) and 2 the seller not replying back to my messages.
Verified Purchase
It is a scam! Don’t buy from them….
Jan 14, 2021
Yann K.
it's a scam, the sellers do not respond to emails, on the phone and if social networks. I subscribed for a year. the last 3 months have been horrible. no response, no mail. however they did not forget to charge my credit card. I therefore appealed to VISA in order to recover my money. no trust in this company and if I was cratejoy I would remove this seller from my offers to avoid problems. in short Ladies and Gentlemen do not buy this subscription….
Verified Purchase
Disappointed
Mar 03, 2020
Krista K.
Ordered, emailed seller 3 days ago and haven’t heard back. Cancelled my subscription. Then I receive an email that my box isn’t coming? I’ve been charged for it, so why isn’t it coming now? A lot of money to not be responsive .
Verified Purchase
We Understand. The Covid-19 Pandemic was affecting our shipping during this time. Our vendors overseas were having difficulty getting products to us due to the US shutting down international travel. We apologize for the delay, and we hope you enjoyed your crate. You may want to give us another try, or Perhaps you can reconsider your low rating of us.
Don't waste your money
Dec 13, 2019
Kiernan B.
I'm honestly so disappointed in this box. The extremely few items that were sent only one seem to be of any actual value it also contained a very cheap shot glass and very cheap wrapping paper that I was completely On interested in. I am completely underwhelmed which is mildly infuriating sense I paid more for This box Than other subscriptions Of the same type which were FAR superior.
OVERALL WASTE OF MONEY
Verified Purchase
Thank you for your feedback. We included the naughty shot glass and wrapping paper as free holiday themed gifts from us. They are not items that are featured in that crate, nor were you billed for them. ( You may have noticed they are not listed in your handbook, for that reason)
I have sent you a private email to ask how we could have improved your crate. I appreciate your feedback and look forward to hearing from you.
Not satisfied
Nov 30, 2019
Nicole L.
Not what I was expecting
Verified Purchase
Hello Nicole, Sorry to hear that you were so unhappy with your crate. You stated that it was "Not what I was expecting." I'd love to hear from you to know what you were expecting from us, and what we could have done better. Please reach out to use and let us know what went wrong with your crate delivery. We are very interested in hearing about your experience.