Q: How do I know where my Package is Asked by Dustin V., August 2019
Q: How do I cancel my subscription haven’t received my knife Asked by Stephanie J., June 2020
And you won't ever receive it!!
The knife is really useful and comes sharpe for you and it is a really good knife over all
This is fraud I ordered this as a gift they have not received any boxes and I can not get anyone to respond back to my emails and CrateJoy is not helping me either total waste of $60 don’t make the same mistake it did ;(
I ordered this and wrote to the seller multiple times. I never once heard back. The seller never shipped the knife and never responded to refund the money. If you order this subscription be ready to lose your money. You will not get the product and they will not respond to you. Order a different knife or tactical box subscription instead.
Couldn't tell if the knives were good or not. I've made 3 payments that they have gladly taken and not a single knife have I saw.
Knife came as expected, my teenage son loves it, we'll definitely continue the subscription!
It's impossible to get ahold of these people. No one will respond back. I ordered a knife through their website in June and they took the money but I've yet to receive it. I've been with them for almost a year and almost all of the knives I've received are very similar. I have even received the same knife just in a different color. They are decent knives if you like practically the same one over and over.
Last 2 knives were months late. Emails went unanswered until I cancelled my renewal. Items were excellent.
The spring on the knife is broke and I never got a knife after I purchased the subscription like it said!
Horrible minus 5 stars if I could . I ordered on the 20th of sep. I waited patiently till the 2nd of October to send an email.... I received a response the next afternoon from Lindsay said it was her job to make sure I was taken care of... She said they were moving buildings and that is the reason why my package was delayed. But it had been processed on the second and I should now see it in 7 business days. I waited 9. Before I emailed again 6 days in a row I emailed with no response. I still have not received a response an FU or my knives but they sure did take this months payment. I have cancelled and have found a WAY better compamy .....if I could find an address anywhere for these knife punks... The BBB would be contacted
I got a subscription for my son back in September.. After multiple attempts to get the package shipped to me.. He finally received it. I spoke with the company and they said they were a small family owned business and that they'd just switched to a new system and working out kinks.. So I told them if my son liked the knife he got, I would resubscribe because at that point I had canceled the subscription. So it came and he liked the knife so I resubscribed as I said I would.. This time I have emailed multiple times and reached out to the company on Facebook trying to get the knife.. Still nothing. At this point I've been emailing everyday trying to get a refund! Beware of this subscription service! They do not deliver as promised!! If I could give them zero stars I would but unfortunately I had to give at least one.....