Q: How do I know where my Package is Asked by Dustin V., August 2019
Q: How do I cancel my subscription haven’t received my knife Asked by Stephanie J., June 2020
The knife is really useful and comes sharpe for you and it is a really good knife over all
Got nothing put of two payments. No answer when I tried to contact customer service. Waste of money.
I have contacted seller twice. I even went to website, but could not find phone #, for customer service. I have not recieved any form of communication. My bank account got charged 19.95, over a month ago. This just makes me mad.
Horrible minus 5 stars if I could . I ordered on the 20th of sep. I waited patiently till the 2nd of October to send an email.... I received a response the next afternoon from Lindsay said it was her job to make sure I was taken care of... She said they were moving buildings and that is the reason why my package was delayed. But it had been processed on the second and I should now see it in 7 business days. I waited 9. Before I emailed again 6 days in a row I emailed with no response. I still have not received a response an FU or my knives but they sure did take this months payment. I have cancelled and have found a WAY better compamy .....if I could find an address anywhere for these knife punks... The BBB would be contacted
I have subscribed to a couple of the knife crates on here. This one sent unique knives that were useful and interesting. One of the other subscriptions would send the same knife over and over again just in different colors. I highly recommend this knife subscription.
I got a subscription for my son back in September.. After multiple attempts to get the package shipped to me.. He finally received it. I spoke with the company and they said they were a small family owned business and that they'd just switched to a new system and working out kinks.. So I told them if my son liked the knife he got, I would resubscribe because at that point I had canceled the subscription. So it came and he liked the knife so I resubscribed as I said I would.. This time I have emailed multiple times and reached out to the company on Facebook trying to get the knife.. Still nothing. At this point I've been emailing everyday trying to get a refund! Beware of this subscription service! They do not deliver as promised!! If I could give them zero stars I would but unfortunately I had to give at least one.....
Very sturdy knife
Love the first package sent to me , cant wait till the next
I found customer service very responsive and wonderful. My son enjoyed the knives each month. Thank you :)