Q: How many knifes a month?Asked by Elizabeth R., December 2020
Q: What is the process needed to cancel the subscription?Asked by Thomas H., June 2019
Simply email us or login to your cratejoy account to cancel at any time.
Q: I ordered this sub box this month(July), I understand it was after the shipping window for the month. I am about to be billed again for another box. Will I receive two boxes next month (August) since I will have been charged for two boxes?Asked by Angel P., July 2019
We don’t rebill you until the first month after your first knife box has already shipped. This gives you time to evaluate our products before proceeding.
Q: Can I get this months box if I order today? Asked by Bari C., February 2021
All in all i am ecstatic with my products... Promt service and immaculate after sale support. You are awesome and the product is amazing
Received my order after some minor mishap by carrier, through no fault of Knife Club. Contacted them with my issue, extremely helpful and got everything resolved! Very happy with product received. Do not hesitate, just subscribe already!
Thank you for reaching out. I'm sorry to hear that you're experiencing issues with your subscription. Please make sure that you're emailing us at knifeclub [at] knifesubscription [dot] club we respond within 24 business hours (not counting weekends or holidays). That being said your tracking number shows that your box was shipped on August 18th and on August 22nd it entered Canada. There can be a bit of a "black hole" between entry to Canada and the actual delivery date. In the interim we've gone ahead and canceled and refunded your renewal order from September 1st in full while this is being sorted.
I got the subscription for my brother-in-law for Christmas. And even though the package was running late the owner of the company reached out to us to let us know why it was running late. When my brother received his box he was so excited he loved everything in there it is a very thoughtful box you can tell that they put a lot of care and consideration into the products that they put into this box they’re good quality and I will keeping the subscription box for my own family too
I ordered this for my grandsons birthday. He's 16 and seemed very pleased with his gift
Overall the products were not bad. The amount of time for the box to ship was ridiculous. Then once the call tag was created it still did not get picked up for days. Once the box shipped it arrived in just a few days. I feel like this company has to do better getting the boxes out closer to the 15th not around the 27th like Januarys box. I am going to see how the next few boxes go and decide then if I am going to continue with this subscription.
Hi Lisa – Thank you for taking the time out of your day to write a review. Last month we started a new partnership with a large outdoor conglomerate located in the same state as us. Shipping should have been fast, unfortunately they ran inventory as it was January and the new year. Our sales manager has assured us that going forward this should not be an issue. Bear in mind that our normal shipping window is between the 15th and the 25th every month because we deal with multiple vendors across the country. Typically, shipping is done in a much faster more efficient manner. – Thank you again for taking the time out of your day to leave us a review. We use them...
A complete waste of money! They claim to use name brand knives, but even in their more expensive boxes (which we paid for), we ended up with an off brand knife that you can buy at Walmart. We bought the box with additional items, all off brand, and all significantly lacking in quality. I expected decent quality for the outrageous price, but you can purchase all the items we received from Walmart for about 1/3 of the cost of this “subscription”. Don’t waste your money.
Hi Rachel - Thank you for taking the time to leave us a review. I show that you're on our second tier "Advanced Plan" which came with the following this month: 1) Punisher Grunge Work-mat by Tekmat. This item goes for $13.37 on Amazon / $27.67 on Walmart_com and $13.99 on the official website. 2) Cyclops Orion 5 LED Hat Light. - This item goes for $11.51 on Amazon and $16.99 on the official website. 3) Stanley Classic Bottle Opener Beer Stein - This item is priced at $34.95 on Walmart_com and $25.00 the official website. 4) The Knife of the Month was the "Camillus Brand Cuda 9" folder. Camillus is well known in the knife world and all of their knives have...
I was skeptical at first, I have seen lots of boxes that promise the world and then send flea market quality knives. But as promised, I got a shiny new knife from a quality brand. It's also something unique I likely wouldn't have found on my own. This is a fun way to expand any collection.
Received a CRKT. Over all a nice little knife. Smooth action, razor sharp and nice design. Shipping was on time and easy to track. I’m extremely pleased with the knife I got.
Couldn't wait till it arrived...was a very nice suprise after a long days work to come home too..packaging and quality was beyond what I was expecting...waiting for next & next & next....
It was ok I guess wasn’t super excited about it but it is what it is . I’m curious to see if it gets better so I will continue with the subscription for now