Q: What is the process needed to cancel the subscription?Asked by Thomas H., June 2019
Simply email us or login to your cratejoy account to cancel at any time.
Q: I ordered this sub box this month(July), I understand it was after the shipping window for the month. I am about to be billed again for another box. Will I receive two boxes next month (August) since I will have been charged for two boxes?Asked by Angel P., July 2019
We don’t rebill you until the first month after your first knife box has already shipped. This gives you time to evaluate our products before proceeding.
Q: How many knifes a month?Asked by Elizabeth R., December 2020
Q: Is there an approximate numberof fixed blades you might supply with subscription, or is it strictly folders thank you. MikeAsked by Mike R., July 2020
Thank you for reaching out. We include one or more folding
knives in every box. On occasion we'll include fixed blades in the Advanced,
Premium and Ultimate plans.
All in all i am ecstatic with my products... Promt service and immaculate after sale support. You are awesome and the product is amazing
Couldn't wait till it arrived...was a very nice suprise after a long days work to come home too..packaging and quality was beyond what I was expecting...waiting for next & next & next....
Received my order after some minor mishap by carrier, through no fault of Knife Club. Contacted them with my issue, extremely helpful and got everything resolved! Very happy with product received. Do not hesitate, just subscribe already!
Thank you for reaching out. I'm sorry to hear that you're experiencing issues with your subscription. Please make sure that you're emailing us at knifeclub [at] knifesubscription [dot] club we respond within 24 business hours (not counting weekends or holidays). That being said your tracking number shows that your box was shipped on August 18th and on August 22nd it entered Canada. There can be a bit of a "black hole" between entry to Canada and the actual delivery date. In the interim we've gone ahead and canceled and refunded your renewal order from September 1st in full while this is being sorted.
I was skeptical at first, I have seen lots of boxes that promise the world and then send flea market quality knives. But as promised, I got a shiny new knife from a quality brand. It's also something unique I likely wouldn't have found on my own. This is a fun way to expand any collection.
Received a CRKT. Over all a nice little knife. Smooth action, razor sharp and nice design. Shipping was on time and easy to track. I’m extremely pleased with the knife I got.
I was very happy with what I received both the SOG and CRKT knives were a great value and I was happy with the quality. The pack and lanyard were also a very pleasant surprise.
I really enjoy getting my knife and look forward to see what it is
awesome first knife. looking forward to the next one!!
Says name brands but 3 months into the 6 months I bought and nothing close to well known at all. If I had wanted brands I haven't heard of I would have bought them from another knife subscription. I read the reviews before signing up others seem happy. But 3 knives in I hated the first 2 the 3rd is just ok. If the next 3 aren't something from a major brand I'm done. I expected to be surprised by the knife style but not by some lesser brands I haven't heard of.
Thank you for taking the time to leave an honest review of our services. The knives that we send are all name brand and made from quality components. Your last three knives were as follows:
October: Outdoor Edge 3.5" divide. Total Value of $34.95 - $52.95
November: Bear & Son Cutlery Bear Edge Model 61105. Total Value: $34.95 - $52.99
***NOTE – Bear & Son are one of the largest manufacturers to produce knives in the USA.
December: American Buffalo Knife & Tool (ABKT) Night Stalker. Total Value: $36.99 - $44.99
Bear in mind that while you paid less than $25 +s/h for each knife, their online and retail pricing shown above far exceeds that value. While some of the brands that we procure are lesser known to...
Best subscription box I’ve found with quality products for everyday hse