I wanted to love this as they have great customer service and I loved that it was a family but when my box finally arrived(it took almost 3 months!) it wasn’t the large box that I ordered and half the stuff that was supposed to be in it according to the list was missing and i just got like 5 of the same 3 things instead....
Hello Nicole, as we cleared out over email the box was shipped on time but was heavily delayed in the Canadian customs. This is very rare but when it happens we cannot affect it. Regarding missing items in the box we offer a refund or adding them to the next box. But in your case we confirmed there were no missing items after checking the shipping weight.
Dear Korean box I did not get the large $18.95 Korean box that I asked for.they sent me the medium and it was $16.95
Hello Dana. You had mixed up your order as we cleared out over email. There is no Large box for $18.95. You ordered and only paid for the Medium box and we sent you the Medium box. If you want the Large box instead you need to change your order. The Large box costs $25.95.