I can’t leave a review because I don’t have the item. And I have no clue when the item is coming. And I have no clue if it has been shipped. I will amend this if any of these issues changes.

Verified Purchase

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Korean Snack Box said...Jan 06, 2021

Dear customer. Please find the USPS tracking link inside the shipping confirmation email that we sent to you on December 16th when your package shipped. Your package is currently in "USPS Regional Facility Saint Louis" on the way to the destination and is still expected to arrive within the current average delivery time that is found in the shipping confirmation email. Please note that during the holiday season and due to the ongoing Covid-19 related shipping delays the USPS are currently experiencing longer than usual delivery times. Feel free to contact our customer support at any time if you cannot find your USPS tracking link or access the USPS tracking information.

Shipping sucks

Dec 13, 2020

Kayla W.

1 Review

1 Helpful Vote

Subscribed for 22 days

Overall

Shipping

Quality

Curation

Honestly it’s a good box but shipping and customer service is awful

Verified Purchase

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Korean Snack Box said...Dec 14, 2020

Dear Kayla. Your package's estimated delivery date is today, December 14th, as stated on the USPS tracking link that the customer support sent to you on multiple occasions. Please check your inbox (or spam folder) since I can see that our customer support did reply to all of your emails within just 12 hours or 48 hours for the emails we received from you during the weekend when the customer support is closed. We ship all our packages with USPS Airmail with tracking number so please refer to the USPS tracking link and receive your package shortly, which will arrive within the current holiday season delivery time that has been informed to you earlier.

Not great

Oct 14, 2018

Nicole R.

8 Reviews

Subscribed for 30 days

Overall

I wanted to love this as they have great customer service and I loved that it was a family but when my box finally arrived(it took almost 3 months!) it wasn’t the large box that I ordered and half the stuff that was supposed to be in it according to the list was missing and i just got like 5 of the same 3 things instead....

Verified Purchase

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Korean Snack Box said...Oct 19, 2018

Hello Nicole, as we cleared out over email the box was shipped on time but was heavily delayed in the Canadian customs. This is very rare but when it happens we cannot affect it. Regarding missing items in the box we offer a refund or adding them to the next box. But in your case we confirmed there were no missing items after checking the shipping weight.

Order satisfaction

Oct 09, 2018

Dana G.

1 Review

Subscribed for 2 months

Overall

Dear Korean box I did not get the large $18.95 Korean box that I asked for.they sent me the medium and it was $16.95

Verified Purchase

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Korean Snack Box said...Oct 18, 2018

Hello Dana. You had mixed up your order as we cleared out over email. There is no Large box for $18.95. You ordered and only paid for the Medium box and we sent you the Medium box. If you want the Large box instead you need to change your order. The Large box costs $25.95.