First of all- the first box (for May) arrived on the last day of May. My daughter received a box of completely hardened slime. I wrote to the seller several times and never got a response. Then I wrote asking to cancel subscription..no response. I contacted Cratejoy and they take no responsibility. DO NOT BUY FROM THIS SELLER....NO COMMUNICATION AND USELESS PRODUCT. HUGE WASTE OF $$$$$$$$$
NEVER AGAIN. PRODUCT IS ACTUALLY OK IF YOU CAN EEEEEVER GET IT. I DO NOT RECOMMEND. I CANCELLED SUBSCRIPTION.
Still have not received my package and paid for 2 months. It has been in pre shipment since june 8th not sure what to do. Thanks
I can’t say anything about this box yet except”Where r u?”
I have emailed the seller a half a dozen times and tried reaching out to cratejoy too and I haven’t heard a thing! Spend $50 and don’t receive my box or an email!
The only part of your response that was true was that you immediately refunded my money!! It took days and several emails to even get a response!! I don't care about the half price part, I mentioned it one time. Maybe check s cratejoy bc they advertised your box as half off. Please at least be truthful. I can forward you call the correspondence in case maybe you are confused about your lack of customer service, zero ownership for mistakes, and no apology. Yes, absolute speed was given when I asked for a refund since we just simply never received the order. Best of luck to you.
I don't know what I think it's been I we a months me half still no package. On the site it should have been shipped for the Sept one and Oct is about to. I even emailed them asking where it is no reply. Never ordering from here again with this type of service.
I haven’t received either of my June boxes and have contacted the seller multiple times with no reply. It is now July 8th and still no June boxes. I ordered the first of June too!!! Not happy at all!!
In consolation of being charged twice and never receiving anything, I was insulted by being offered a 10% coupon code
I have YET to recieve my first box from September and I got an email that my subscription is about to renew. I've emailed them with no response.
I ordered one back in mid-August. Should have been shipped by mid-September. Finally got a tracking number on Sept 26th but it hasn't been received yet by USPS. Just says a tracking number was made and that is it. Horrible customer service. I get things get delayed but they haven't replied still to a message I sent over a week ago
They never sent anything.... total fraud
Yet another reviewer with no box to review! It’s been over a month since I paid. Seller won’t respond to messages. Don’t waste your time or money on this box!
It took over 2 months before I received my package. They never responded to my emails or messages. I finally had to file a complaint with Cratejoy to get a refund. Once I was refunded they decided to ship my box. I've emailed them a bbn out returning the box since I have been refunded and still no response after 4 days.
I ordered back in July, have been charged twice and have not received anything. I’ve email and got no response. I did get an email on aug 22nd saying they send out my package but it’s September and the post office hasn’t received it. SMH.