Ask the community and get help from thousands of informed subscribers.
I ordered this box for my younger sister who's in college as a sort of care package to remind her of dorm life and she absolutely loves it! Not pictured here was also a black floral kimono from Nordstrom which is her new favorite. Definitely recommend for a quick inexpensive yet thoughtful gift idea
Thank you for your kind words! 🙏🏽 We appreciate you taking the time to leave a positive 5-star review with pics! Your feedback made our day so we hope to return the favor with a free gift package that arrived on January 9, 2021. The 🎁 has a total retail value over $150. We hope you love it because we think you deserve it 💜💕
The team @ KYU CARE BOX CLUB
I’m in love with this box!! I think it’s my favorite subscription so far! It took awhile to get my first box but it is well worth the wait! The items are perfect for me and I can’t believe the quality for a low price! I hope they are all as great as this one! Thank you so much!
I am waiting for my first box. I have only been able to see that a shipping label was created on June 17th. Now that it has been over a month; I am feeling like I may never receive it. :( And, yes, I tried to contact the seller almost a week ago and have not received a response.
I have to give everything a 1 star, as I still have not received it.
Update, I have now received 3 boxes total. I was told that I was receiving a gift box as well, being delivered with the 2 boxes (3 total). If that is the case, I'm still waiting on my actual 3rd box from this company, even though my subscriptions says the 4th box is being processed. Where is #3? In addition, I was sent face masks with naked ladies on them; not that I would ever wear them, but also I can't wear those in public. There were a lot of Ulta brand products, seemed like a lot freebees you would get from purchases.
Update to my update: I have received 4 boxes total. I have cancelled my subscriptions. It says 6 boxes have shipped, still waiting on 5 and 6.
On a positive note, they did send very cute personalized items. A mask with my name on it and a small note book with my name on it. Their packaging is very cute and crafty.
Update to my other updates: The website says the 6th shipment has been shipped, I have yet to receive the 5th, let alone the 6th. I have received 4 boxes total, one of those was supposedly a box for inconvenience of the first 2. So technically missing 3 boxes.
I am sorry to hear that you were not happy with your unboxing of the December box (prepaid box #1) and January box (prepaid box #2). To clarify, yes the third delivery that also arrived on February 2nd was the free gift box we promised. I'm sorry you weren't a fan of the masks, but I assure you they are high-quality material and name-brand.
The product name is "Cotton Face Mask 3pc Set - Body Positivity Nude Figure Drawing" so I didn't think the line figures were meant to be obscene but an edgy artistic celebration of the female body. Moreover, I've found product pages describing the same Positive Body Image set of masks design as:
"3 assorted patterns: white...
Y'all should be ashamed of yourselves I don't know what that happened to your company but this is ridiculous y'all have become fraudulent all y'all do is print the labels y'all don't even ship the packages? This is ridiculous how dare y'all claim to donate to charity? All you do is print the label I mean create the label because that is crate Joy's policy? Y'all are absolutely pathetic
Update, cratejoy won't refund ALL my money because a shipping label was created over a month ago, but nothing was ever actual brought to post office, even cratejoy can't get a hold of this company, maybe they should keep track of only having legitimate businesses on this site!
Ordered on the 6th February and a shipping label was created on the 11th, and still no tracking information - is it ever going to ship???? I purchased for a gift for my daughter March 5th bday, how much longer is it going to take - today is already Feb 25th,..............it's now March 5th, nothing has changed and can't get in contact with customer service either. Cratejoy is trying to contact too, but haven't heard from them either, buy be ware .. it seems this company may have gone out of business????
I am refunding the remainder of your money, $19.99 on Friday 3/12/21. Moreover, I'm not canceling the first box shipment with a retail value over $99 to Kiper that is already in transit & is set to arrive today between 11:45am and 3:45pm.
I'm providing you a full refund at a personal loss as an apology for the frustrating experience. I take full responsibility for the lack of communication, delayed delivery, and any other inconvenience my poor customer service may have caused you. I appreciate your time and patience.
Refunds can take a few days to appear on bank statements (e.g. Stripe estimates 5-10 business days)
I hope Kiper still enjoys her curated mini gift box set despite all that wait. IF she loves it, please...
Ok so I must say my heart is broken that I was not the first to review this box!!! I absolutely love this box!!! Every month after I get the email telling me its on the way I get ecstatic!!! I mean it's crazy how amazing this box is!!! All of the products are absolutely perfect!!! Thank you so much for putting so much love and care into these beautiful boxes for us!!! I just love them so much😚😚😚 and to anyone who is thinking about buying this box DO IT!!! I promise you won't regret it!!! Thanks ladies and thank you so much for donating some of the money yall earn!!! So kindful!!! Yall are so amazing!!!
Thank you so much for your kind words and 5-star review. We reward all honest and detailed feedback from our members. We especially love rewarding those who take the time to leave positive ratings and ⭐️⭐️⭐️⭐️⭐️ Expect a tracking code for your free gift package delivery emailed today.
A shipping label was created in Long Beach(4 hours away from me in Vegas, BTW) on January 5 th and USPS is STILL AWAITING THE ITEM!!!! I chose this company because of the very clear claim that the first box ships WITHIN 24 HOURS! Shame on them for lying to paying customers! They are THEIVES WHO STEAL YOUR MONEY if you order you'll RECEIVE NOTHING BUT SMOKE UP YOUR ASS!
Almost a Month, all I have is an empty promise from a company that is 4 HOURS AWAY!! A PACKAGE SHOULD TAKE 3 MAYBE 4 DAYS TOPS TO REACH VEGAS FROM LONG BEACH!! LYING THIEVES AND I'M GOING TO MAKE SURE EVERYONE KNOWS IT!!!
Give us a chance to change your mind and improve this review! Contact Us & Save 75% off your next box.
I am sorry about the delay on your shipment. We have no valid excuse and understand your frustration. As part of our apology, you were sent an extra gift package free of any cost that arrived along with your first box on JAN 30,2021 according to USPS. The total retail value of the additional gift package is over $100 as a measure of our deepest apologies.
We appreciate your early support of our small business and hope to change your mind about us! Thank you for the honest feedback. Let us know if we can do anything else to help erase this inconvenience....
I received my first box today and love it! There were great items inside that I’ll actually use! I’m so excited for the next one!
Thank you for the kind words, Alison! We appreciate you taking the time to leave us such a positive first review!
We're excited to mail you your next box soon- full of more useful items + a special reward for this review!
(Any feedback from our supporters is always read & rewarded by a happy human at KYU Care Box Club.)
P.S. Thanks for supporting our cause, the donations you make possible with every box are visible online on our official fundraiser page for the National CASA/GAL Association for Children. For more info contact us.
I feel compelled to leave an honest review of this box. The other reviews had hyped it up so much that I was really excited, expecting something great and was very disappointed. It had a lot of random items and samples in it. The shirt had a VERY MUSKY odor and a style I would never wear. The box to the candle has stains and oil marks on it. What I'm assuming is supposed to be a face mask, has two loops attached to thin scarf material hanging down from the bottom of it, which is quite odd and something I would never wear. Most of the beauty items were just free samples that I've received from Ulta, etc. quite a while ago... The OPI nail polish was a color I'd NEVER EVER wear, a book, 3 face masks from a company I've never heard of, which I'm picky with my skincare and they will go in the trash before I put them on my face, a basic loofah, which I have plenty of. I will say there were a lot of items. They did ship immediately as stated in the listing, the packaging was nicely wrapped in tissue paper and If you like to get a bunch of items that are random, you might like this box, but this box definitely was a miss for me.
Thank you for giving KYU Care Box Club a try and supporting our cause with this enthusiastic purchase. We appreciate your honest review / neutral rating and hope to continue learning how to satisfy our members through sincere feedback from early subscribers like you! We are working on addressing the issues and concerns you've described in your review during this Beta launch stage of our monthly subscription box club.
We hope you enjoy a special thank you gift -- sent to you, from us -- as a reward for this detailed review. We'll e-mail you a tracking code for this free gift package delivery today.
P.S. Your one-time box purchase funded a $5.25 donation to continue foster care advocacy programs for abused and neglected children...
Some of the items available this Fall as featured in one of our September Boxes.
Some of the items available this month as featured in one of our October Boxes.
CURATED MINI GIFT BOX (6-9 ITEMS MSRP $99) 1-2 ITEMS related to your Choice of Box / Lifestyle Theme for the Month+ 3 ITEMS from your Favorite Product Category of the Month 1-2 ITEMS Featured this Month + 1-2 ITEMS Customizable PERSONALIZED/ MYSTERY GIFT BOX (9-12 items $199) 2-3 ITEMS related to your Choice of Box / Lifestyle Theme for the Month+ 5 ITEMS from your Favorite Product Category of the Month 1-2 ITEMS Featured this Month + 1-2 ITEMS Customizable