I’ve been getting this subscription for a few months now and so far enjoyed every box. Looking forward to the few boxes :)
Took a while to get here - but when it came, it made me very happy. The bag was cute, and the type of fabric is appropriate for the price range. There were three lip products - a lip gloss, a lip liner, and a lip scrub. There was also a teeny tiny eyeshadow. The products seem high quality (I admit I'm no expert), and the presentation is lovely!
All of the products seemed to be rejects or expired. It looked like the balm had been heated up then cooled down so products had separated. The others seemed to be stuff you would find at the dollar store. The color palette was off.
Terrible, ordered at Xmas, it’s March, still no first bag or any communication, have written and no response, feels like a big scam. It was a present for my niece and I feel so bad.
I ordered 3 months ago. Just got a message saying my 2nd of 6 boxes just shipped. I never received a first box. Idk if this is a rip off or what, but that’s not the way for a company to run, especially seeing all the other comments about not receiving anything for months on end.
I’m surprised at the high quality of all products per bag. I never wear makeup, so two months was fun. I canceled because I played dress up for a day, but I know I will not use again. If you wear makeup, I strongly recommend this subscription!
Cancelled subscription but never got the bags I paid for. I want the bags I paid for or I want my money back
I was charged twice and never received anything. I emailed the company twice for a tracking number as the account didn't show it, but there was no response. Terrible customer service so I filed a dispute with my credit card and got my money back.
Updated: LM contacted me and stated they hadn’t received my emails. Once that communication occurred, they fixed the problem very quickly. My friend has now received confirmation of shipment and we are waiting to see what goodies she will be receiving. Thanks for fixing the issue.
I have contacted seller multiple times, but no response. I gave this to my friend as a Christmas gift, purchased on 11/30. She never received an email or shipment in December. I contacted the seller multiple times. At this point I would just like a response or my money back.
I order it in November! It’s January and I still haven’t received anything! I have tried reaching out but I have gotten no answers!
Almost two months and no boxes. Contacted 2 times with no response. I am not a happy customer!!
At first, I enjoyed the subscription. The colors matched my skin tone, etc. Then the packages stopped coming, and I was being charged. Buyer beware! What may look like a good thing, is not a good thing? I have waited 3 months for items I never received. I hate Lip Monthly! Absolute garbage and the WORST Customer Service ever.
Horrible. I ordered on February 13th and today is April 7 and I still have not received my bag. I was charged for March and April as well. They now owe me 3 bags and all I get arw excuses about vendor shipments. Obviously there was no planning ahead. I truly believe I was scammed.
I was very disappointed in this subscription because all the colors I said i would NEVER USE,i received.
Loved it! Will wear all items!
I have a lipstick addiction and love trying new product and colors. I received my first bag today and it was like Christmas in February! If you are open to trying new things definitely get this subscription💄💋
Seems like it’s becoming worse. Was much better last year. Usually two of the products are high-end. Receiving more items that are not for lips. The colors chosen seem to be the same often. The bag they come in has gotten worse and worse. This months bag was canvas/linen hardly held together with raveling thread. Going to cancel and wish it was what it use to be.
Ordered over a month ago and still haven’t received it!!?!!!?
I never received my package and i emailed about it and never got a response. To me this company is not reliable or customer service oriented.
Awesome company. Very pretty Lipsticks. I'm very pleased with this subscription.Thank You
I have been getting Lip Monthly since October and have been mostly very happy with the box. For the price, you always get 4-5 quality products. Obviously, you are never going to like everything that is sent but some of my favorite lipsticks came to me from this subscription. My only complaint is that they used to include a card with descriptions of every product and their retail price, but lately they have stopped sending those- I am sure I could find that info elsewhere though. Would recommend for those willing to try new colors!
Love to try different lip items awesome!
Very nice cosmetics and love them all!
I'm fussy about lip products but everything was perfect! Nice lip colors. Love it!
Love my bundle