I paid for a subscription in October and was double charged. Anthony promised me a refund yet my bank has claimed nothing was put back on my card. I have emailed for weeks and nothing has been resolved. I ask repeatedly when I will get a shipment or tracking number and nothing in response for weeks. It is almost next billing cycle and have not received my first order or refund . I am starting to wonder if this is a scam and have been encouraged by my bank to report fraud . I have sent one last email attempt as well as a FB social media page request and a FB messenger DM and if I don't hear back I will be having a conversation with my bank.
I still havent recieved my box 😒 im going to cancel this subscription I Hate It!
Hi Jennifer. We understand your frustration and we apologize for any inconvenience, but if you could let us know in the future whenever you have an issue, we would love to remedy and fix any problems you may have. We just sent an email to you to follow-up with you. Thank you!
While the 50% off coupon is hard to pass up, I couldn't, it was not worth it to me. Besides for the extremely long wait time, about a month, the colors are not wearable, ON ANYONE. That is unless it's Halloween!!! I received 1 full size lip stick, 1 full size lip gloss and 1 mini lip stick. Not 3 full size products as advertised. I got the September Box, no theme given except for a line about the seasons changing from summer to fall. I wish I could attach a picture. It almost seems like a joke. The texture of the lipstick is great. If I had received even one decent color I'd have subscribed for good in a heartbeat.
Thank you so much for the honest feedback and we apologize that you were not happy with the color choices this month. We always like to include a bold color, as one of our goals is to get people to try colors they may not normally wear, but it's clear that you weren't happy at all with our selection. We understand that not everyone will always be happy with the colors we provide, but we will definitely take your feedback and improve our box in the future. If you ever feel like giving us another chance, please reach out to us and we will make sure we take care of you!
I was super excited about this box, be bold be beautiful?? I received the most boring colors ever and an eyeliner. Definitely not worth the price. I've cancelled.