I was under the assumption that I’d be getting new books and first of all I received books that I’d never read. I hate Danielle Steel and I received used books not new ones. I will definitely not be getting another box. Also you made the boxes in your pics look great I got 3 horrible books 2 tea bags and a very cheap book mark. For $20 more I get amazing boxes from Fae Crate and Second Star Books and they’re first editions with tons of swag.
I’m very sorry that you did not like the product that was sent. My intention is never to trick my subscribers with my product photos. The books in those photos are gently used. In my listing it relays that the books are in used condition, some may be like new, but others are more used. I have never claimed to send new books to subscribers. I’m also very sorry that you do not like the authors I had chosen. I would love to send you like replacement books. Again, I am very sorry for your experience! I hope we can rectify this situation and make sure your experience can be improved.