I chose the romance/mystery option for my mother-in-law. She received some sort of leadership nonfiction book with a $.99 price tag still on it. I emailed them asking exactly what I had ordered and got only a very generic reply with no specifics. when I asked them again to specify what my order was they did not reply at all. I would like to get a hold of them but I can not find a phone number. Extremely disappointed.
I was under the assumption that I’d be getting new books and first of all I received books that I’d never read. I hate Danielle Steel and I received used books not new ones. I will definitely not be getting another box. Also you made the boxes in your pics look great I got 3 horrible books 2 tea bags and a very cheap book mark. For $20 more I get amazing boxes from Fae Crate and Second Star Books and they’re first editions with tons of swag.
I’m very sorry that you did not like the product that was sent. My intention is never to trick my subscribers with my product photos. The books in those photos are gently used. In my listing it relays that the books are in used condition, some may be like new, but others are more used. I have never claimed to send new books to subscribers. I’m also very sorry that you do not like the authors I had chosen. I would love to send you like replacement books. Again, I am very sorry for your experience! I hope we can rectify this situation and make sure your experience can be improved.
I am still waiting on my first shipment of books. It was supposed to be here April 20th, 2020. Now it’s the 22nd. And the tracking says will be delivered by the 20th. I will not use this subscription service again. Nobody answer me. Just get a tracking number. And please cancel me out. This is ridiculous.
update: I emailed them twice, they said they would send me a replacement box, but never heard from them and the 2nd and 3rd boxes were even WORSE! My 2nd box contained 20 year old religion type books and my 3rd had an old dusty book that was 3/4 of the way torn in half! Absolutely Awful!!
I typically do not review things good or bad but I felt strongly about doing so about this subscription. I've tried two other book boxes and was pleasantly surprised so I decided to try this one.
I purchased a 3 month subscription and my first months came yesterday. I was so excited to open it and get to reading, only to be very VERY disappointed. I opened my package to find 2 very beat up and dusty books that looked like they had been shoved into boxes over and over again.
I then looked at the genres and looked up the reviews/ratings from readers..and was again very upset. Both books had 2 out of 5 stars and they are both 12-14 years old. I really hope my other two months are better but I'd rather spend an additional $5-10 a book to get brand new books I'll enjoy.
I'm very sorry to hear that you were upset with the books you received. If you would please email us privately I would be happy to send you replacements that cater more to your taste. And again, I sincerely apologize.