Q: You debited my account for the month of July and I have not received a box. I emailed you twice now and no response. How do you plan to fix this?Asked by Monique B., July 2019
Hello! Renewal shipments are charged on the 15th and sent by the 5th. We take time and care to curate and ship. Hope this helps!
Q: What do you do if you recieve the same book 2 months in a row?Asked by Darlene A., July 2019
Just e-mail us and let us know. We will replace the duplicate book free of charge and you can pass it along to someone who would enjoy it.
Q: What does it mean by 2 book envelope? Do you mean it it is mailed that way? Please reply to my question, thank you. Asked by Jody J., July 2019
Yes, our 2-book subscription is mailed in a sealed poly envelope padded with internal bubble wrap.
Yes, it is mailed in a whited padded type of envelope with two books. The four book option is mailed in box. Hope this helps.
Q: Are you able to keep the books that arrive or is there a fee you have to pay to keep them? Asked by Jazmin S., September 2019
The books are yours to keep!