Q: If we receive a duplicate from a recent, previous box, can we get a new headband to replace it?Asked by Anya H., May 2020
I received my first box today and I’m in love!! They all are very well-made as well as adorable. I can’t believe how good the quality is for the price. I also received a nice, personalized note with my purchase! Very excited for the next box.
I ended up getting too many headbands so I canceled my subscription, and decided to come back and resubscribe with the 3 headband box. They are all super cute and I’m glad I’m back. I was a bit disappointed because when I was subscribed to the 5 headband box, I actually received a super cute box along with them, and this time I received them on a card in a polymailer (which is ok, I was just let down because I saw their packaging for the 5-piece)
I love these headbands and I fully recommend them!
Thanks so much for your AMAZING review!! 💕 We are so happy you love our Headbands and came back!!
We have changed our packaging for the 3pc Subscription, we went with mailers instead of the boxes to reduce waste. We are working on much smaller boxes for the New Year. 😊
Prepaid for a whole yr and out of 5 shipments I had to contact seller multiple times for multiple as to where my subscription box was and finally had to go through Cratejoy for a refund because she stopped responding.
I am sorry about the late shipments, however I am having health issues and Cratejoy gives no support on pausing shipments or mass emails for customers so that I can keep customers informed. I was in and out of the hospital, and I sell on 4 other platforms, so I had to catch up with over 300 plus orders in May and June. I did communicate and say June and July would ship together, because I was behind. I do not have my two employees anymore, since covid. Reviews like this hurt our business, and Crayejoy customer service is non existent for sellers. I am frustrated and can tell you I understand your frustration as well.
I apologize and thank you again for being a...
Diverse but practical array of bows and headbands!
This box is adorable and the quality seems on point. I just opened it last night, so we haven’t tried them on yet. I really appreciate that there is a soft backing behind the bow itself.
Cutest idea for a unique gift for a niece, god daughter, or grand daughter +
So I just received my 1st box and we love it.. they fit our princess perfectly
. . .and more in love than ever! You are so incredibly talented and I have not been disappointed with ANY item in either box. I wish they came weekly! Thank you again!!!!
I am absolutely in love with my first box! I love the broad range of color and design and the sizing is just perfect for my little one, while also giving a little bit of room for her to grow and still get use out of them! You create beautiful pieces, and I'm so happy to have stumbled on your "crate!" <3