All of the chocolate was melted onto the pads so I couldn’t use the chocolate and couldn’t use the pads. It was a waste of money for me.
Hi Anna, summer months can be difficult to get chocolate safely to your doorstep. I’m happy to send you a replacement of the chocolate and pads that were damaged in the shipping process.
So I ordered the mini box which is $15. It was only okay.. after adding up everything in my box it was worth only $11.61. The highest value item in the box was a face mask worth only $2.99. So I am disappointed in the box. Also, I had a coupon for the box and they would not apply it because it was apparently for the higher priced box even though it did not say that.
Hi Jasmine, I’m sorry to hear you weren’t happy with your Lotus Box Lite. We do our best to curate a positive and uplifting experience for all of our customers, but we understand it’s not going to be a perfect fit for everyone. Regarding the value of your box, I ensure you the actual value is closer to $20, and we include shipping in the price. We spoke before you ordered and I explained the $10 off coupon was only for the full sized Lotus Box and has since expired. This was also stated at checkout while the coupon was valid. Thank you for your business. We wish you the best.