I love the idea of this box. Each item comes beautifully packaged, with thought and care. There's beautiful string or flowers on items and it genuinely feels specially sent to you.
The customer service is great. I had an issue and Sarah helped immediately.
The only thing is that it's hard to find it justifiable for the price. I have calculated the price and usually the box is only a tiny bit more than the price you pay (if you include shipping).
Other boxes like FabFitFun or Popsugar provide almost 6x the value of their boxes. Fabfitfun is $15 more, but usually has close to $400 in value in their items. Granted, FabFitFun is a larger company and this is a smaller more local business, so that is understandable.
I think I will have to cancel soon at some point just because the price is too expensive for the items I'm getting, even though I love them :(
I got my first box a few days ago, and so far I'm very happy with it. I've already used the bath bomb, and the scented candle, tried one of the teas. This weekend I'll be pampering myself with the face mask and a mani/pedi with the really pretty teal nail polish. The earrings that came with were nothing I would have thought to buy for myself, but they're very cute and I got numerous compliments when I wore them. Customer service is super prompt and helpful. The only reason it's 4 instead of 5 stars is because the snack I got had almonds in it and, while my co-worker said it was delicious, I'm allergic. Customer service said that they are working on offering a box with allergy specifics, but in the meantime did say that she will note my account and try to accommodate. Would absolutely recommend this box.