Q: Has anyone received shipping conformation for November? I'm still waiting.Asked by Danny N., November 2019
I got an email that my subscription renewed at 1:00 am this morning.
I've gotten 2 emails saying I need to re subscribe. I just haven't gotten an email for shipping on my prepaid 3 month subscription.
No tracking sent to me either
Q: Can you choose to get silver based (color) earrings only? I love colorful and funky but not gold. Are they nickel free?Asked by Michele D., July 2019
For the LUX OR LUV products, most pieces are hand made items with jade,
pearl or natural stones. The metal piece was selected upon the stone color
tone instead. The earrings needle were all made of 925 silver to prevent
the skin irritation, while other metal parts are nickel & lead free.
LUX OR LUV
Q: Can you pick the type of jewelry you get? I'm only asking cause the person I wanna get this for loves pearl earringsAsked by Tracey K., June 2019
We do have a boutique store in our website。 The pearl earrings are in stock
if you would like to purchase it alone. The Lux or Luv club members will
get 30 - 70% off discount. Feel free to visit our boutique store. If you
decided to purchase, and let me know, and I can provide you vip coupon for
one time experience.
If you have more questions, please feel free to let me know.
May / LUXORLUV
Q: Has anybody received their September box from lux or luv ? Asked by Brenda P., September 2019
Sep boxes were all mailed out. Do you have email address for the order, and
I can look you up.
Lux or luv
I will direct message you email address. Let me know if you have received that email?
Such a great box!!!
Thank you so much for taking the time to leave us this amazing review, and we are so grateful for your kind words.
Love the selection!
My friend recommended the box and I decided to give it a try.
I am super in love with the June box, especially the earrings.
Cannot wait to see the next one!
Thank you for your kind words. I'm delighted to hear that you and your friends love the box!
This is a great box to use to add to your jewelry collection. No it’s not super high quality but it doesn’t need to be. I wear mine outside in Florida sweating and nothing has rubbed off or anything. You really get a lot of items in every box. Sometimes the rings are cheap enough they break but when the box is so full of items I don’t worry about it.
I have really enjoyed this box and since I work outside I don’t want fancy stuff that I would be upset if it got damaged.
Lots of different things each month!
I have received two boxes now (jewelry and accessories) and I couldn't be happier. The first box had a gorgeous turquoise necklace, a bracelet, a precious ring, beautiful earrings with pieces of seashells in them and a keychain I have received so many compliments on. This month the purse keeper cat and the chain for sunglasses have gotten a lot of compliments. I really love the matching earrings and necklace made from garnet beads, my birthstone and then also a pretty bracelet along with a rose gold-colored ring. Each item comes in its own jewelry bag, which I love! Keeps the jewelry clean and avoids getting tangled with anything else. They also have awesome customer service. I highly recommend!
Thank you so much for liking us! Together with our LUX OR LUV team, we promise to do our very best to find the best value jewelry items to our precious customers like you!
Though it has been a challenge to provide 5+ items for under $25, without your support, we could not have turned these challenges into great challenges.
We will keep it happen and make it better! Thank you for being with us!
LUX OR LUV
I got my first box in August, for a 3 month prepared subscription. Then I didn't get one in Sep. I received one in October and I still haven't gotten a shipping conformation for November. I got an email asking me to unsubscribe. Are boxes still being shipped out?
Wanted to take a second and thank you for your support with this review!
It can be very challenging to get 5 + valuable items for only $25 dollars, but we did it!
We really feel encouraged by customers like you, and we will continue to do our best to do even better!
LUX OR LUV
I got the box yesterday, and it turned out the earings in the box are hand made with authentic pearls!
This review made our day!
Love this box. Received this early, and the handpicked items look great. Totally didn't plan to use the hairclip, but had it on the shirt as a tie for work, received great comments :)
Dear Cari, thanks for such a wonderful review. We are thrilled that you loved your experience;
our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words!
I bought this subscription for my mom. And she loved every piece of the May box, especially the natural stone necklace. It is well worth the $25!
We are really inspired by your feedback, and we are so glad LUXORLUV box can be a wonderful gift to your mom!
Thank you again!
LUX OR LUV