Q: do you by any chance deliver to Israel?Asked by Eli S., May 2023
Hi! Yes we do. We have several customers in Israel. Let us know how we can help you get set up for your first order.
Q: I know you have some issue to send the monthly box to Canada and I was wondering if you will be able to ship them? Those boxes was the main reason for my suscription. Should I cancel my suscription?? Asked by Theo J., January 2023
Thank you for taking the time to ask the question.
We have several options for Canada shipping, please contact us via email or website chat and we will find the one that is right for you!
Q: Does the box ever come with lighters? This would be flagged by my courrier and would get the box blocked.Asked by Manal M., July 2021
Thank you for asking. The subscription boxes do not come with lighters. This is something that would need to be purchased separately.
Q: Can you request type of cigars? For example mild vs strong?Asked by Claire A., May 2021
Hello Claire and thank you for your question. We do not offer any profile, or size preferences. We try to offer a large variety of cigars that is designed to help you explore what the world of cigars has to offer.
We bought the 6 month subscription as a gift for someone else - a total of over $400 Canadian. This took over 3 months to arrive, and now the person we gifted this to is being charged $140 each time to get their 'gift'. For 6 months this is $840 Canadian and is more than the subscription we gave them is worth. Save yourself the embarrassment.
My husband was pleased with with the cigar selection and quality for the majority of our order but a shipping issue combined with poor customer service resulted in us cancelling our subscription.
We are very sorry to hear about your dissatisfaction regarding the shipping. Unfortunately we are unable to pay the taxes and duties for our out of country customers when they incur. We spend every waking moment making sure the subscription experience is exciting, top quality and completely satisfying, but unfortunately shipping and customs are outside of our control.
We hope to see you guys back soon. Please reach out with any question you might have to (888) 924-4271
The LCC team
Based on the reviews, I decided to purchase the platinum membership box as a holiday gift for myself. ; And maybe my expectations were too high because I didn’t receive many of the extras as others have mentioned in their reviews regarding their “first” box.
I received five cigars as stated, a thank you handout on one side/info on the cigars on the other, boveda pack, and a sticker. Yes, the cigars are above MRRP pricing and that’s great; but maybe I am missing something…
Overall - good box. Thank you!
This is hands down the best Subscription I have ever ordered! The quality sticks you receive really let you know you are getting your money’s worth, and every month they come with a card that breaks down the whole cigar for you, from M.S.R.P. to where it’s from. The response time and help from the folks at Luxury Cigar Club are top notch, so if your thinking about getting into the Cigar World or just stepping up a notch, choose a level and Enjoy!!
Best subscription available worldwide. Canceled everything else.
Luxury Cigar Club is the best there is.
Great curation by far and super fast international shipping
By far the best Cigar of the Month Club I have tried. As an avid cigar smoker i highly recommend this box. You can even use code: BKGENTS for free shipping on your first box!! Keep up the great work B, C, and D.
This is a wonderful service. I signed up the first week of September and received my Palladium box on the 19th. My first box was amazing. The quality of the cigars were superior. First class all the way. I highly recommend Luxury Cigar Club.
I’ve been a member of LCC for almost a year now. This is THE best cigar subscription ever for premium cigars! I’ve been member to many others and now have canceled all but LCC. The monthly boxes are always killer and the value is always way above the monthly fee. Besides that the owners are some of the absolute best people ever. They truly care about the members and it honestly shows! There is alway deals and contests within the members too. So . Product is super premium, shipping is lightning fast , ALWAYS. And the people who run as well as the other members are some of if not the greatest people in the community. What more could you ask for ? Give LCC a try and I can guarantee you will not be disappointed!
Awesome place to order cigars from, unfortunately the exchange rate is too high into Canada.
Best monthly cigar subscription there is. Friendly and knowledgeable staff. A delight to work with them. Can't beat the price!
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