I wanted to cancel box due to health issues and bills that suddenly came it (the box wasn’t shipped) they said this was against. Guidelines. It didn’t matter that I have cancer The box wasn’t even shipped yet. They wouldn’t budge. Very upset with this company. Wouldn’t give them a try
Hello, your crate was already in the process of shipment and could not be cancelled. We let you know this via email, we begin shipping the 28th of the month and a cancellation the 29th of the month is too late. Also as it does say on our website, faq, and terms and conditions all crate purchases are final sale. We thank you for giving us a try at Magical Reads Crate.