Shipment is supposed to be on the last day of the month. I got a 3 month subscription to try it out and the first month went by perfectly. However my second month didn’t go so well. Box was supposed to ship on January 31. It’s now February 18th and my account still says preparing box. I emailed Cratejoy and asked what is the hold up for my box because now since it’s already February 18 my third box is supposed to ship in ten days but my previous box still haven’t shipped. So basically I’m an entire month late on my second box. Will not renew. If your site says a box a month that should be it. I got the excuse that a product wasn’t ready that’s why my box wasn’t shipped. Not weather delays or trucks are down but a product isn’t available.
Hello, our January box has a shipping delay because an item is stuck on a delayed cargo ship. This has been the only reason for the delay, cratejoy doesn’t know anything about our delay so I am not sure who told you an item wasn’t ready.. Please email us directly with questions about a box shipment. As soon as the last item arrives from the cargo ship the box will be sent out. Please follow our updates on social media, email newsletter and our dedicated shipping information page on our website where we are continually updating this situation.
Team Magical Reads Crate
My disappointment is the book itself and theme paired with it (secrets, pride and feminism). I ordered a 3 month subscription for my daughter as a gift and with the magical reads advertising a Harry Potter sticker on their boxes, she expected something different. She received a book about a murdered high school girl and 3 female classmates are the suspects. The box itself is nice and the items (socks, pin, flag, card, candle, sticker, note) are neat it just missed the magical mark for her. Is there an option to pass on certain books before they are shipped? Thanks
Hello, we are a book box for adults this information is available on our cratejoy listing that you purchased from. We also feature all genres of books and are inclusive of lbgtq authors and authors of color this information is also available from the listing you purchased from. The theme photo and description was also posted on the listing it is important to read these before purchasing a box. You were sent the secrets pride and feminism box that you ordered. Our box logo has nothing to do with the monthly theme of our box. Thank you for giving us a try. Team Magical Reads Crate
The planning for these are great, I love the ideas if not all of the execution. Some of the items sounded great but came in and were a little disappointing. Namely the printing on the wallet was out of focus and the embroidery on the beanie was nearly impossible to read. Outside of that, the themes are well thought out and planned, the books are lovely. I really hope that the quality increases along with the overall packing, which can be little if any at all.
I’m looking forward to my third box to see how it progresses.
Thank you for your review! We appreciate you liking our book crates. The hat embroidery and the wallet art were both professional artist made and had clear designs. If your item has any defects please do let us know via email and we can take a look. This is the first we heard about this issue. Thank you and stay Magical!
Team Magical Reads Crate