Q: I’m unsure how to customize my box as there is no survey. Also, can I choose which characters are included in my box??Asked by Kris T., March 2020
Hello there! You certainly can choose which characters you would like in your box! You can theme your box around one or multiple characters, films, or park attractions. The questionnaire can be found on our webpage hosted here on Cratejoy or will be sent to you after subscribing (we are unable to embed links into answers or listings). You will use your order number to enter the questionnaire!
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Q: How do I customize my subscription? I placed my order in July and haven’t received a survey and I can’t find it on this page. I signed up for the Castle package Asked by Stacy A., August 2021
Q: I’ve already ordered my subscription and didn’t receive the questionnaire in my email. I got a confirmation saying the questionnaire will be sent within 24 hours. That was 4 days ago. What’s the link?Asked by Stacy A., July 2021
Q: I am unable to subscribe, keeps saying loading options. helpAsked by Kimberly W., January 2021
This box was simply awesome! I got this box for my daughter who just turned 4. We have had other subscription boxes and put in the same information with preferences, where we went 3 months with them with each month being discouraged that preferences were not really looked at in much detail. Feeling as though they saw her age and threw in overstocked items that were collecting dust, focusing their efforts towards the adult fanatics. First box with main street mail was great! Right off the bat, something my daughter requested, Gruff: the neverbeast was in her first box!! If I could give more than 5 stars for curation I would. It was whimsical in ever way, and all her favorite characters! The best part, I've never seen these products before, they seemed to pick each item in this box with thoughtfulness and with my daughter in mind. I would highly recommend this company and will be great to see what she gets in her upcoming boxes!!
I’ve received two boxes & loved them both! They crafted my boxes carefully to my preferences. A couple of items were definitely things I’d wanted, but probably wouldn’t have purchased for myself, so it truly was like a special gift! Shipping was a little slow (COVID & weather storm delays), BUT the quality and amazing-ness of the items made up for that. <3 I also like that they purchase these items from a variety of sources.
This is a gift to my Mom. She loves it,
I signed up for the PenPal box... $70. I went through the extremely extensive customization form which specified that I was interested in a variety of items for all ages. I got a Pandora charm, a small paperback notebook, a tiny poorly made figurine, and a sticker. Technically it slightly exceeded the cost, but the entire value of the box came from the charm. I have no use for a Pandora charm, particularly not the one sent. I'm really disappointed.
First box took forever to receive. Almost 2 months and I had to reach out when I never got a shipping notification. 2 of the 3 items where pretty good. Last was a pin that was shaped as a piece of candy. I guess technically it came from a seller that sold disney items but it is not obviously Disney.
I was extremely happy with my first box! It included a super soft full size Mickey blanket, which I totally LOVE!. A gorgeous vintage Walt Disney stamp and a beautiful Merida pin which I love!!
I did not expect the Mickey and gang Tervis cup, that was beyond cool! I laughed when I saw the Moana slippers, but they fit perfectly! Some cute wine tags (I love wine!) and a cute notebook completed the box.
Super happy! Thanks so much!
I absolutely loved my box! Everything was perfectly picked for me and I couldn’t be happier. I will definitely be buying this box again and again!
My niece is a huge Disney fan so I decided to try a subscription box as a surprise birthday gift. I paid for the box and had her complete the questionnaire for her preferences. The box was delivered on time for her birthday, filled with goodies that she loved. This was my first box, but won’t be my last. Such a great variety of items.
This crate was everything I expected and more. For the price I paid, I got Loungefly, items from the park (one from abroad), and small shop goodies!!
This was the most incredible subscription box I’ve ever received! I cried when I saw how amazing the items were! I will definitely be getting more of these boxes in the future!