Q: I’m unsure how to customize my box as there is no survey. Also, can I choose which characters are included in my box??Asked by Kris T., March 2020
Hello there! You certainly can choose which characters you would like in your box! You can theme your box around one or multiple characters, films, or park attractions. The questionnaire can be found on our webpage hosted here on Cratejoy or will be sent to you after subscribing (we are unable to embed links into answers or listings). You will use your order number to enter the questionnaire!
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Q: There are several different options to order; what are the differences between the various boxes? How many items in each type of box?Asked by Susan K., February 2021
The main difference in the crates is the value and the level of customization! For the Park Hopper tier, you still receive a personalized crate, but specific item selection is limited. With Mickey's Penpal, Castle Correspondent, and Club 33, you will get to fill out a lengthy questionnaire! Each crate will contain items above the value that you paid, but there is no specific number of items for each crate. It all depends on what you are looking for! :)
Q: I am unable to subscribe, keeps saying loading options. helpAsked by Kimberly W., January 2021
Q: Are these boxes seasonal ie are they holiday related if there is a holiday that month? Asked by Holly A., September 2020
This box was simply awesome! I got this box for my daughter who just turned 4. We have had other subscription boxes and put in the same information with preferences, where we went 3 months with them with each month being discouraged that preferences were not really looked at in much detail. Feeling as though they saw her age and threw in overstocked items that were collecting dust, focusing their efforts towards the adult fanatics. First box with main street mail was great! Right off the bat, something my daughter requested, Gruff: the neverbeast was in her first box!! If I could give more than 5 stars for curation I would. It was whimsical in ever way, and all her favorite characters! The best part, I've never seen these products before, they seemed to pick each item in this box with thoughtfulness and with my daughter in mind. I would highly recommend this company and will be great to see what she gets in her upcoming boxes!!
These ladies are amazing! They really took the time to gather items that are so special and amazing! Totally recommend this box to everyone. With everything that’s going on, it put a huge smile on my face to see all the items they put together. 😊
I was very satisfied with my box! Nearly every review mentions how detailed the questionnaire is and how customized the box is, and it really is. You pretty much get to say exactly which types of items you'd like in your box and which themes you'd like represented, and in my case, I chose to get a box based off of the Haunted Mansion.
The box was definitely diverse in its items, and they were all quality: There are some items that I'm more wowed by than others, my favorite item being a Haunted Mansion plaque, Included in the box was a list of all the items given and the prices of everything, so you know that you're getting back what you paid for. All together, the value of my items was around sixty-nine dollars.
The box did take a while to arrive, but it seems that this was because of more pressing matters in their personal lives, which I understand, and according to the reviews, this is abnormal, and the boxes typically ship out on time.
Overall, I'm happy with my box: It probably isn't something I'll indulge in every month, but I'm sure I'll be a returning customer!
I received a MMMA Minnie in my box which was awesome and a really cool vintage tray and pin but the Daisy pin and boot looked low quality and the labels were weird. Still a good box, but I know you can do much better. I have seen it.
I decided to purchase a box because I heard good things and this box seemed to score higher than other Disney themed boxes. However I was very disappointed. First off, it took about 6-7 weeks to receive it since the date I purchased it. I know the website said it is about a 4 week turn around time, but it didn’t ship until 5 weeks and then it took more than a week for the seller to turn the box over to the carrier. So it didn’t leave the seller for a total of 6 weeks after I purchased it. Of the items I received, only three were characters I asked for. The rest were Mickey and I don’t particularly like Mickey. While the items do add up to the cost indicated, I’m disappointed that the items were for characters I don’t like, so most of these items will be given away. But the positive thing about this box is that the items are quality materials and aren’t cheap.
This company and this box started off great for me. But slowly the boxes just downgraded in quality. They have you fill out a lengthy questionaire and this past month my box was filled with things that went against my preferences. It also seemed like they forgot about my box two months in a row. They would only send me a shipping notification after I had to email them inquiring about my box.
I LOVE THIS BOX!!! So curated to my preferences and the customer service is amazing. Shipping was slow for almost every crate I’m subscribed to over the holidays and new year, but let me tell you this company is worth the wait!! :)
Absolutely perfect!! They included some of my favorite movies, parks and collections!! They have great communication and curated my box perfectly! Will definitely be ordering again!
This was the most incredible subscription box I’ve ever received! I cried when I saw how amazing the items were! I will definitely be getting more of these boxes in the future!
I consider myself a really picky person and have always been hesitant towards subscription boxes, yet being a huge Disney fan I've also really really wanted to try one at the same time! With that being said, Main Street Mail has *the* most customizable preference questionnaire and REALLY listen to what you want. I had some specific items on a wishlist and wanted a jewelry focused, quality over quantity box and they absolutely delivered on this! I loved every single item in my box, and received some rare goodies. This is also the ONLY company that I know of that will ship outside the US and for this they are amazing for bringing the Disney magic to fans around the world.
My three items were all park exclusives, and two of them were straight out of my wishlist. The third item completely surprised and delighted me!! I can't wait to order my next one!!