Q: I’m unsure how to customize my box as there is no survey. Also, can I choose which characters are included in my box??Asked by Kris T., March 2020
Hello there! You certainly can choose which characters you would like in your box! You can theme your box around one or multiple characters, films, or park attractions. The questionnaire can be found on our webpage hosted here on Cratejoy or will be sent to you after subscribing (we are unable to embed links into answers or listings). You will use your order number to enter the questionnaire!
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Q: Are these boxes seasonal ie are they holiday related if there is a holiday that month? Asked by Holly A., September 2020
Q: I do not see the questionnaire anywhere on this page... Where can I find it?Asked by Rachel W., August 2020
We no longer have it available to view because we were made aware that another box (Be Our Guest Express) had copy pasted multiple portions of it. Now to get the questionnaire, you have to order the box and it will be emailed to you.
Q: Very interested ihowever if I must fill out the questionnaire after I purchase, what if you don’t have or sold out of the characters that I specifically purchased this box for? Asked by Karolina C., April 2020
If you have any questions about certain characters, you can always reach out to us here or via Instagram, and we can let you know for sure that we have items for them in stock. However, unless the character in question was fairly rare (Mr. Ray from Finding Nemo is incredibly hard to find good quality items for, to give an example) it would be very unlikely that we would run out of that characters items, or not be able...
This box was simply awesome! I got this box for my daughter who just turned 4. We have had other subscription boxes and put in the same information with preferences, where we went 3 months with them with each month being discouraged that preferences were not really looked at in much detail. Feeling as though they saw her age and threw in overstocked items that were collecting dust, focusing their efforts towards the adult fanatics. First box with main street mail was great! Right off the bat, something my daughter requested, Gruff: the neverbeast was in her first box!! If I could give more than 5 stars for curation I would. It was whimsical in ever way, and all her favorite characters! The best part, I've never seen these products before, they seemed to pick each item in this box with thoughtfulness and with my daughter in mind. I would highly recommend this company and will be great to see what she gets in her upcoming boxes!!
This was so exciting! I got a Moana beach towel, and a Elsa Swell water bottle! I also got a really cute picture frame that I'm using, but isn't perfect. It's from Disney baby. The picture is small and round, so it's hard to fit any of my Disney pictures in it, but I'm making it work! The thing that's probably the coolest, but unfortunately I'm the least excited about, is the ears. I got small shop wooden pair of Big Thunder Mountain ears. The bow was broken off them when they arrived, and honestly they're just not really my thing. I love Big Thunder, but they wouldn't be comfortable to wear, and rustic isn't my style, so I wouldn't display them. Overall I was pretty delighted, and I'm renewed for next month.
I consider myself a really picky person and have always been hesitant towards subscription boxes, yet being a huge Disney fan I've also really really wanted to try one at the same time! With that being said, Main Street Mail has *the* most customizable preference questionnaire and REALLY listen to what you want. I had some specific items on a wishlist and wanted a jewelry focused, quality over quantity box and they absolutely delivered on this! I loved every single item in my box, and received some rare goodies. This is also the ONLY company that I know of that will ship outside the US and for this they are amazing for bringing the Disney magic to fans around the world.
My three items were all park exclusives, and two of them were straight out of my wishlist. The third item completely surprised and delighted me!! I can't wait to order my next one!!
Main Street Mail is THE best Disney subscription box on the market!! They actually pay attention to your preferences & are just the sweetest people! Look forward to my shipment every month and always know I’ll love what’s in my box
Everything in my box was fantastic and it was customized to my preferences to a T. Considering how hard I find it to find some of my preferences outside of the parks I was super excited to see items related to some of the more obscure preferences I have. Additionally, the shipping was actually faster than it was supposed to be so it came a day early for me. Everything was phenomenal and I would highly recommend their company to others.
Received my first box, and Main Street Mail totally nailed it!!! With covid, the shipping may be a little slower than we are used to but it is absolutely 100% worth the wait!! I couldn’t be happier and can’t wait to receive my next box!! The items were a perfect match for my preferences and I really notice that the items are all good quality and the value certainly exceeds what I paid for the box.
I can’t say enough about this awesome subscription! The curators go above and beyond to make a box you will enjoy. I have tried every Disney subscription out there and can assure you this one is the one you want! An added bonus is they are proactive with communication and always very friendly. You will not be disappointed!
This was my first box and I was so happy when it arrived. I opened it on FaceTime with my daughter and we both though everything was great. I had to share some items with granddaughters but that’s fine- it was priceless!!
These ladies do such a great job! I had an issue with recieving my box and I received excellent customer service. Plus, my box was amazing!! I absolutely love how much thought they put in picking just the items. Definitely recommend!
Main Street mail has amazing customer service and does a great job of taking the time to get to know their customers. I was a little hesitant to do the $100 at first, so did the $60 box. It was well over the value of the box and all the items were perfect for me! Thank you Main Street Mail!