Q: I’m unsure how to customize my box as there is no survey. Also, can I choose which characters are included in my box??Asked by Kris T., March 2020
Hello there! You certainly can choose which characters you would like in your box! You can theme your box around one or multiple characters, films, or park attractions. The questionnaire can be found on our webpage hosted here on Cratejoy or will be sent to you after subscribing (we are unable to embed links into answers or listings). You will use your order number to enter the questionnaire!
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Q: There are several different options to order; what are the differences between the various boxes? How many items in each type of box?Asked by Susan K., February 2021
The main difference in the crates is the value and the level of customization! For the Park Hopper tier, you still receive a personalized crate, but specific item selection is limited. With Mickey's Penpal, Castle Correspondent, and Club 33, you will get to fill out a lengthy questionnaire! Each crate will contain items above the value that you paid, but there is no specific number of items for each crate. It all depends on what you are looking for! :)
Q: I am unable to subscribe, keeps saying loading options. helpAsked by Kimberly W., January 2021
Q: I do not see the questionnaire anywhere on this page... Where can I find it?Asked by Rachel W., August 2020
We no longer have it available to view because we were made aware that another box (Be Our Guest Express) had copy pasted multiple portions of it. Now to get the questionnaire, you have to order the box and it will be emailed to you.
This box was simply awesome! I got this box for my daughter who just turned 4. We have had other subscription boxes and put in the same information with preferences, where we went 3 months with them with each month being discouraged that preferences were not really looked at in much detail. Feeling as though they saw her age and threw in overstocked items that were collecting dust, focusing their efforts towards the adult fanatics. First box with main street mail was great! Right off the bat, something my daughter requested, Gruff: the neverbeast was in her first box!! If I could give more than 5 stars for curation I would. It was whimsical in ever way, and all her favorite characters! The best part, I've never seen these products before, they seemed to pick each item in this box with thoughtfulness and with my daughter in mind. I would highly recommend this company and will be great to see what she gets in her upcoming boxes!!
I’ve received two boxes & loved them both! They crafted my boxes carefully to my preferences. A couple of items were definitely things I’d wanted, but probably wouldn’t have purchased for myself, so it truly was like a special gift! Shipping was a little slow (COVID & weather storm delays), BUT the quality and amazing-ness of the items made up for that. <3 I also like that they purchase these items from a variety of sources.
This is a gift to my Mom. She loves it,
I signed up for the PenPal box... $70. I went through the extremely extensive customization form which specified that I was interested in a variety of items for all ages. I got a Pandora charm, a small paperback notebook, a tiny poorly made figurine, and a sticker. Technically it slightly exceeded the cost, but the entire value of the box came from the charm. I have no use for a Pandora charm, particularly not the one sent. I'm really disappointed.
I decided to purchase a box because I heard good things and this box seemed to score higher than other Disney themed boxes. However I was very disappointed. First off, it took about 6-7 weeks to receive it since the date I purchased it. I know the website said it is about a 4 week turn around time, but it didn’t ship until 5 weeks and then it took more than a week for the seller to turn the box over to the carrier. So it didn’t leave the seller for a total of 6 weeks after I purchased it. Of the items I received, only three were characters I asked for. The rest were Mickey and I don’t particularly like Mickey. While the items do add up to the cost indicated, I’m disappointed that the items were for characters I don’t like, so most of these items will be given away. But the positive thing about this box is that the items are quality materials and aren’t cheap.
I received a MMMA Minnie in my box which was awesome and a really cool vintage tray and pin but the Daisy pin and boot looked low quality and the labels were weird. Still a good box, but I know you can do much better. I have seen it.
This company and this box started off great for me. But slowly the boxes just downgraded in quality. They have you fill out a lengthy questionaire and this past month my box was filled with things that went against my preferences. It also seemed like they forgot about my box two months in a row. They would only send me a shipping notification after I had to email them inquiring about my box.
My niece is a huge Disney fan so I decided to try a subscription box as a surprise birthday gift. I paid for the box and had her complete the questionnaire for her preferences. The box was delivered on time for her birthday, filled with goodies that she loved. This was my first box, but won’t be my last. Such a great variety of items.
This crate was everything I expected and more. For the price I paid, I got Loungefly, items from the park (one from abroad), and small shop goodies!!
I LOVE THIS BOX!!! So curated to my preferences and the customer service is amazing. Shipping was slow for almost every crate I’m subscribed to over the holidays and new year, but let me tell you this company is worth the wait!! :)