Q: I’m unsure how to customize my box as there is no survey. Also, can I choose which characters are included in my box??Asked by Kris T., March 2020
Hello there! You certainly can choose which characters you would like in your box! You can theme your box around one or multiple characters, films, or park attractions. The questionnaire can be found on our webpage hosted here on Cratejoy or will be sent to you after subscribing (we are unable to embed links into answers or listings). You will use your order number to enter the questionnaire!
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Q: Are these boxes seasonal ie are they holiday related if there is a holiday that month? Asked by Holly A., September 2020
Q: I do not see the questionnaire anywhere on this page... Where can I find it?Asked by Rachel W., August 2020
We no longer have it available to view because we were made aware that another box (Be Our Guest Express) had copy pasted multiple portions of it. Now to get the questionnaire, you have to order the box and it will be emailed to you.
Q: Very interested ihowever if I must fill out the questionnaire after I purchase, what if you don’t have or sold out of the characters that I specifically purchased this box for? Asked by Karolina C., April 2020
If you have any questions about certain characters, you can always reach out to us here or via Instagram, and we can let you know for sure that we have items for them in stock. However, unless the character in question was fairly rare (Mr. Ray from Finding Nemo is incredibly hard to find good quality items for, to give an example) it would be very unlikely that we would run out of that characters items, or not be able...
This box was simply awesome! I got this box for my daughter who just turned 4. We have had other subscription boxes and put in the same information with preferences, where we went 3 months with them with each month being discouraged that preferences were not really looked at in much detail. Feeling as though they saw her age and threw in overstocked items that were collecting dust, focusing their efforts towards the adult fanatics. First box with main street mail was great! Right off the bat, something my daughter requested, Gruff: the neverbeast was in her first box!! If I could give more than 5 stars for curation I would. It was whimsical in ever way, and all her favorite characters! The best part, I've never seen these products before, they seemed to pick each item in this box with thoughtfulness and with my daughter in mind. I would highly recommend this company and will be great to see what she gets in her upcoming boxes!!
These ladies are amazing! They really took the time to gather items that are so special and amazing! Totally recommend this box to everyone. With everything that’s going on, it put a huge smile on my face to see all the items they put together. 😊
This was the most incredible subscription box I’ve ever received! I cried when I saw how amazing the items were! I will definitely be getting more of these boxes in the future!
I consider myself a really picky person and have always been hesitant towards subscription boxes, yet being a huge Disney fan I've also really really wanted to try one at the same time! With that being said, Main Street Mail has *the* most customizable preference questionnaire and REALLY listen to what you want. I had some specific items on a wishlist and wanted a jewelry focused, quality over quantity box and they absolutely delivered on this! I loved every single item in my box, and received some rare goodies. This is also the ONLY company that I know of that will ship outside the US and for this they are amazing for bringing the Disney magic to fans around the world.
My three items were all park exclusives, and two of them were straight out of my wishlist. The third item completely surprised and delighted me!! I can't wait to order my next one!!
I was very satisfied with my box! Nearly every review mentions how detailed the questionnaire is and how customized the box is, and it really is. You pretty much get to say exactly which types of items you'd like in your box and which themes you'd like represented, and in my case, I chose to get a box based off of the Haunted Mansion.
The box was definitely diverse in its items, and they were all quality: There are some items that I'm more wowed by than others, my favorite item being a Haunted Mansion plaque, Included in the box was a list of all the items given and the prices of everything, so you know that you're getting back what you paid for. All together, the value of my items was around sixty-nine dollars.
The box did take a while to arrive, but it seems that this was because of more pressing matters in their personal lives, which I understand, and according to the reviews, this is abnormal, and the boxes typically ship out on time.
Overall, I'm happy with my box: It probably isn't something I'll indulge in every month, but I'm sure I'll be a returning customer!
This was so exciting! I got a Moana beach towel, and a Elsa Swell water bottle! I also got a really cute picture frame that I'm using, but isn't perfect. It's from Disney baby. The picture is small and round, so it's hard to fit any of my Disney pictures in it, but I'm making it work! The thing that's probably the coolest, but unfortunately I'm the least excited about, is the ears. I got small shop wooden pair of Big Thunder Mountain ears. The bow was broken off them when they arrived, and honestly they're just not really my thing. I love Big Thunder, but they wouldn't be comfortable to wear, and rustic isn't my style, so I wouldn't display them. Overall I was pretty delighted, and I'm renewed for next month.
Main Street Mail is THE best Disney subscription box on the market!! They actually pay attention to your preferences & are just the sweetest people! Look forward to my shipment every month and always know I’ll love what’s in my box
Everything in my box was fantastic and it was customized to my preferences to a T. Considering how hard I find it to find some of my preferences outside of the parks I was super excited to see items related to some of the more obscure preferences I have. Additionally, the shipping was actually faster than it was supposed to be so it came a day early for me. Everything was phenomenal and I would highly recommend their company to others.
Received my first box, and Main Street Mail totally nailed it!!! With covid, the shipping may be a little slower than we are used to but it is absolutely 100% worth the wait!! I couldn’t be happier and can’t wait to receive my next box!! The items were a perfect match for my preferences and I really notice that the items are all good quality and the value certainly exceeds what I paid for the box.
I can’t say enough about this awesome subscription! The curators go above and beyond to make a box you will enjoy. I have tried every Disney subscription out there and can assure you this one is the one you want! An added bonus is they are proactive with communication and always very friendly. You will not be disappointed!