MakeCrate

by MakeCrate
Build and code robots and machines! For middle school and up.
3 reviews

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3

Missing Parts/Instructions

Apr 13, 2020
Maria C.
6 Reviews
21 Helpful Votes
Subscribed for 2 months
Overall
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Quality
Curation

My daughter enjoys coding and building but said this box didn't come with directions that matched the contents. She wasn't able to complete the project due to missing components and instructions.

Verified Purchase

Awesome

Jan 06, 2020
Arienne
3 Reviews
1 Helpful Vote
Subscribed for 1 month
Overall
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Awesome box! Great content, such a cool idea for a subscription box. Excellent customer service, and fast shipping.

Verified Purchase

Needs some work

Apr 27, 2020
Beth E.
3 Reviews
6 Helpful Votes
Subscribed for 8 months
Overall
Shipping
Quality

Missing items frequently. The community help website no longer works. Project instructions are outdated and very often incorrect. Arrives on time though.

Verified Purchase
MakeCrate said...Apr 27, 2020

We're sorry to hear about your dissatisfaction with our product. The MakeCrate team is very quick to respond to customers that are in need of missing parts or that have questions about our instructions. We see that you've been a subscriber with us for over 9 months without any such reports, so we are gravely concerned that you feel so dissatisfied.