I’m still waiting for clarification regarding shipment confirmations that were never received. I’ve sent copies of the emails and have received no response. Lacking communication and customer service.
The first box I got was ok, arrived a little late but then had pretty good books in it. The box looked like the logo had just been taped on, and the maid on the info pamphlet looked very badly drawn, but it didn't matter to me a lot. The second one, my August box, didn't arrive till SEPTEMBER and they didn't even tell me it was gonna be delayed. When I sent a complaint, they didn't reply until I contacted CrateJoy, then they said they were delayed by "the holidays" and were very curt with me. First of all, I'm paying you quite a bit just to send me overpriced snacks and a few manga, you should at least be polite. Also, there are no major holidays in August??!? The September box (which didnt arrive till October), the drawing on the pamphlet was a bit better, but all the snacka except for 2 tasted like garbage and the manga where really bad. The Final Fantasy one, you couldn't even properly underatand unless you read the others before hand. The second was just a remake of Star Wars. Please, whatever you do.... DONT SUBSCRIBE HERE