Q: I placed an order on January 10th. I then received a notification soon after stating it was mailed. I still have received NOTHING. I reached out multiple times and have received no response!Asked by Rita K., February 2021
Thanks for reaching out Rita,
We did in fact respond to your emails several times on the same day that they were received. We sent a replacement order to you, due to your shipment unfortunately getting lost in transit per USPS, please see your emails for tracking information.
We apologize for the inconvenience, and frustration that this unfortunate event has caused you.
Mark The Page Bookmarks
Update- upon escalating this order to CrateJoy support, seller responded to my February 4th email after a week stating how disappointed SHE is that I opened a support ticket on this. Perhaps it would be better if she was concerned about the satisfaction of her customers.
Q: What is the suggested age range?Asked by Mark A., September 2020
The suggested age range is 13+
Q: When is my subscription billed?Asked by Mark A., September 2020
Your subscription will usually be billed on the 11th.
Q: When is my subscription going to be shipped?Asked by Mark A., September 2020
Subscriptions renewals are generally sent out on the 25th of each month.
I will be honest. I hated my bookmarks and left a nasty review but someone immediately leaped in to offer me a refund and a replacement bookmarks. I'm still leaving the image to show the quality of the bookmarks I received. The art and printing are not great but the bookmark itself is sturdy and useable and the customer support is STELLAR. 5/5! My original nasty review is below.
I'm seriously disappointed. These are the ugliest bookmarks I have ever seen and look NOTHING like the picture. I wouldn't have minded a different color or design but these are stretched out, washed out, and ugly. Is this a scam? Total waste of money.
Mark the Page does high quality, fun bookmarks. Their customer service is top notch. I requested spooky ones for what we read in October and received this Nevermore! and their monthly spooky one. I am very satisfied and recommend this shop highly as this is the second time I have subscribed.
Very nice bookmarks.
Super fast delivery.. I ordered on the 23th and received it on the 27th.. super cute!! My only issue is both my boys wanted it... said it reminds them of helping in the library at school!!! Thank you!! Can’t wait till next month to see what I receive!!
Wonderful company. They are very very quick to respond to any questions, concerns or custom orders. The book marks are cute, original and quality. Would recommend, for yourself or as a gift
Ordered over a month ago. I have reached out multiple times to seller but have been ignored.
This is no way to conduct business!
Hello there Rita,
Thank you for your review it is always appreciated. We are sorry to hear that you are disappointed. We in fact replied to your emails on the same day that they were received by you. Perhaps they were sent to your spam folder. We responded to your email on 1/28/2021, 2/4/2021, 2/7/2021, & 2/10/2021 as well as several other times in response to you. Your order was shipped out on 1/11/2021. We apologize for the shipping delay as stated in our page, USPS and all shipping facilities have long COVID-19 related delays due to short staffing, and back ups. Unfortunately there is nothing on our end that we can do to help this along. We are...
Beautiful bookmarks. High quality. Shipped very carefully. If you love bookmarks - this is awesome!
Bookmark is adorable. The packaging is over the top to make sure bookmark arrives in great condition
I don't think I'll renew after the 3 boxes that I already paid for. The first one was an awful sparkly plastic thing with 4 separate sharp, stabby edges. Plus the shipping amount for a single bookmark is outrageous. Sad. i loved the idea of this and the photos were all of beaded/metal bookmarks. I am trying to reduce the amount of plastic in my life. if I had known it was going to be plastic, and very low quality, I wouldn't have subscribed.
Thank you for you feedback Fianna we appreciate it. We are sorry to hear your bookmark wasn’t to your liking. We can offer you the option to have a metal bookmark in place of your new style bookmarks of your choosing, for your subscriptions boxes if you would like. We always offer an alternative option if you are not really feeling any of our bookmarks. Please reach out to us through email at our contact us email address, and provide your information along with your desired bookmarks, so that we may work with you on, resolve this matter, and make it right for you. Thanks so much.
Angela- Mark The Page Bookmarks
The bookmark is great!
A bookmark box will arrive at your door every month with a 2, or 4 pack of bookmarks. Beautiful bookmarks featuring our many genre options, & styles. There is something for everyone on your list, makes great gift ideas. Jazz up your reading materials like books, school books, journals, diaries, or magazines.
We are celebrating the spooky season early with Halloween themed bookmarks for the month of September. A bookmark box will arrive at your door every month with a 2, or 4 pack of bookmarks. Beautiful bookmarks featuring our many genre options, & styles. There is something for everyone on your list, makes great gift ideas. Jazz up your reading materials like books, school books, journals, diaries, or magazines.
Our November bookmark box has something for everyone from our popular gnomes, horror/thriller, or butterflies, to animals, or children genre’s. Click the drop down menu to choose from our many options. Our bookmarks are hand-made from high quality material paper. If there is a bookmark that you are particularly interested in from photos etc.
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.