I liked this box overall. This is a great way to try out the products. I’m not sure how long I will subscribe to it. If I end up liking the products, I would be more inclined to order directly from their website so that I could ensure I get the items I want. But it is fun to be surprised with the first few boxes. One thing I would suggest is that the labels are clearly marked whether the soap is vegan or goat’s milk since they make both. It isn’t an issue for me, but it could be for someone else.
My second box is AMAZING! I made a suggestion about wrapping and labeling the soaps and they took it to heart. My soaps arrived with individual labels and each one was wrapped in its own little package. I got two bath bombs to replace the previous one which was broken apart and the packaging was adorable.
I cannot believe how much this company cares about its customers to listen to and then act upon my suggestions.
Thank you so very, very much.
You are a perfect example of how more companies should treat their customers.
I LOVE all my new soaps.
Hi Patricia! Thank you for taking the time to leave feedback on our subscription box.
We are very sorry your bath bomb arrived damage. We have included an additional one in your next box to make that right for you. We appreciate your concern about labeling and wrapping the bars of soaps. Thank you for the suggestions. We have taken this to heart and have updated our packaging a bit to include labels and wrapping on our soaps just in case something like this should happen again in the future.
We hope you enjoy your next boxes. We value all of your feedback and you as a customer! Thank you again!
- Markase Family Farm
This was beautiful and packaged with such care! It smells fabulous!!
This was absolutely perfect, more than I expected! They took the feedback and took it to the next level. I ordered this for a friend who loves handcrafted soaps. The ordering process was a snap, the shipping was fast and the products arrived in perfect condition!
The box itself is a great size and simple, but high end look!
The soaps were all individually packaged and labeled and again, perfect sizes!
I wish I would have gotten myself one after hearing how much a soap lover LOVED it all! The chapstick and bath bomb was a great extra bonus!
I will definitely be ordering more.
This is perfect to have for any occasion!