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Keeps "renewing" even though I CANCELLED

by Nichole D., Jul 15, 2018

The first box I received was decent. The second I wasn't thrilled with and didn't need anything in it. Most of the items were cheap quality in the second box. So, I cancelled, but since I was already paid up for the next box, I received one more box. That box again was "ok," but didn't have anything really great in it. I just received an email today that my subscription was RENEWED. I NEVER RENEWED. I CANCELLED. Now my card was charged again without my consent, as I had cancelled this subscription.

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Not yet received

by Jackie A., Jun 15, 2018

I see that a second payment has come out for my subscription to Trendy Memo but I still have yet to receive my 1st package. Not impressed so far!

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Trendy Memo said...
Mar 20, 2018

Hi Jackie- We do apologize that your Trendy Memo has not arrived yet. We checked your tracking and it shows your box left the United States on 3/9/18 and was delivered to your mailbox on 3/13/18. This is the first time this has been brought to our attention for your box. Please feel free to email us directly at hello@trendymemo.com. Thank you, Trendy Memo Team

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