Q: How do u know.what each month will have to offer or what there theme will beAsked by Jennifer E., September 2020
We can send you a list of the items that will be included in your box if you like, however our box is a surprise box and items are very similar to the pictures, including toys, stationary, seasonal items, kids jewelry, accessories and more. Holiday's theme items may also be included.
Check out some of the Mermaid Kid Box unboxing videos on YouTube for ideas!
Let us know if you have any questions by emailing us.
-The Mermaid Team-
Q: Is there a size chart available for the teen/adult items?Asked by Diana S., July 2020
Yes there is an option for sizes on the teen/adult box only, not the mail.
Please choose the Mermaid Off Duty Box and pick your sizes.
-The Mermaid Team-
Q: Is the mermaid Barbie only included in the back to school box?Asked by Angie G., July 2020
The Mermaid Barbie will be included in all of August's new subscriptions. ( Mermaid Kid Box and Mermaid Kid Mail)
Must order before August 13th to receive this item.
-The Mermaid Team-
Q: hello , I have a 3 month subscription and I thought I had purchased the box but we just got the first package and it was not the box and the stamp pack she got the ink was dried out ... Asked by Ciera H., April 2020
Not a problem, we can simply change your subscription from Mail to Box upon
We're very sorry to hear that the stamp was dried out, we are sending you a
We have emailed you for further assistance on changing your subscription
Have an amazing day!
- The Mermaid Kid Box Team -
Great package! My toddler loves it
After my first granddaughter received her first box she showed it to my other two granddaughters and now I have 3 Mermaid subscriptions. I had subscriptions thru Amazon but the girls got bored quickly with them. This first box has them all so excited which us all a grandmother could ask. I’m sure each coming box will be just as wonderful!
My 8 year-old daughter could not have been more excited to receive her box! Every single item elicited a squeal or giggle! The water-proof tote was a fun and also practical inclusion as we have been doing many summer beach days and pool play dates with friends. She broke into the stickers and tattoos and stamps right away with her little sisters who were so grateful to get to share in her fun! She wears the headband practically every day now and loves to show off the little flip sequin purse to everyone. The only thing that was a little disappointing was that the "first box" mermaid doll extra gift is flimsy/cheaply made and didn't stand up to even a day of play (the head pops off and an arm came out as well) but otherwise really happy with this box and looking forward to the next one. Thank you!
If you are looking for a box catered to young girls where you get your values worth then this is the box for you! We have ordered subscription boxes for our kids to keep them entertained during the pandemic and it seems to be a hit and miss on getting a good box. You want to feel that not only are you getting your value but the theme is followed and the items in your box are not cheap items.
I could not believe when my daughter opened this box, it felt never ending! The box arrives in a cute mermaid designed box and was well packed. Nothing was crushed or broken. It came with amazing full value products, the pen alone was from Justice! Not only were the items cute but they all fit the mermaid theme. There was a awesome color yourself backpack with school supplies to fill it. There was a jewelry set, face mask, doll and more. If you are looking to do something for your little one this is the box for them.
My 5 year old absolutely loves her mermaid kid box. The items are good quality and have made her a super cute collection. She keeps the boxes and reopens them all the time. Lots of fun and makes for a happy happy lil girl.
My 5 year old, mermaid obsessed daughter LOVE this box. She is already counting the days for when her next one will be here.
We love it!!! Thank you so much🥰
This is for my four year old granddaughter. This box is amazing. The quality of the items and the variety. She is so excited to see what will be in the next one. The dolls are so cute and the sequin mermaid tail pillow is a good size. So many items in one envelop.
I was disappointed with our first moths box. First of there was no communication between the seller and I and I had tried contacting them twice to fine out when my box would ship. Then when I received the first box the products were all stuff that I could’ve gotten at the dollar tree. They were all cheaply made. I paid close to 30 dollars for like 10 dollars worth of product. If next month sucks I am canceling.
We're very sorry to hear that you had problems communicating to us and did not like your mail.
Our system shows that you emailed us once on June 18th at 11:44am to find out when your subscription shipped and we replied to you the same day June 18th at 12:05pm with the information requested.
Your order is for a mail and not the box. Please log into your account and change product for your next renewal if you like to receive the Mermaid Box.
We are sending you an email with prints of our communication with you and information on cancellation and refunds.
Our apologies for any inconvenience this has caused.
Please email us for any further assistance, we are here to help!
The Mermaid Kid Box Team
I enjoyed gifting this product to my Granddaughters BUT am SO dissatisfied with getting OFF of it. I have not received responses to CANCELLATION of ALL future orders! The sign up page doesn’t allow you to cancel or remove your credit card so they CONTINUE to charge after I cancelled MONTHS ago!! BE AWARE before signing up!!!
We are truly sorry to hear that you had problems when trying to cancel your subscription.
Changes and cancellation can be made thru Cratejoy's portal by login into your account.
Your subscription renewed January 24th for 3 months and you cancelled February 5th using your Cratejoy's account. However, you did not request a refund for this order or emailed us on this matter. All 3 mails has been shipped ( February, March and April )
Your subscription is cancelled and you will not be charged again.
Please let us know if you have questions by reaching us via email.
We apologize for any inconvenience this has caused and hope you enjoyed your mermaid mails.
Have an amazing day!
-The Mermaid Kid Box Team-