I was disappointed with our first moths box. First of there was no communication between the seller and I and I had tried contacting them twice to fine out when my box would ship. Then when I received the first box the products were all stuff that I could’ve gotten at the dollar tree. They were all cheaply made. I paid close to 30 dollars for like 10 dollars worth of product. If next month sucks I am canceling.
We're very sorry to hear that you had problems communicating to us and did not like your mail.
Our system shows that you emailed us once on June 18th at 11:44am to find out when your subscription shipped and we replied to you the same day June 18th at 12:05pm with the information requested.
Your order is for a mail and not the box. Please log into your account and change product for your next renewal if you like to receive the Mermaid Box.
We are sending you an email with prints of our communication with you and information on cancellation and refunds.
Our apologies for any inconvenience this has caused.
Please email us for any further assistance, we are here to help!
The Mermaid Kid Box Team