Q: It's altar,not alter.Asked by Cynthia C., November 2020
Thanks for correcting our grammar mistake!
Q: Does this box come with full tarot decks, or just single cards? If I subscribe, how often can I expect to receive tarot cards?Asked by Sam F., October 2020
We ship full size tarot cards when we include them in our boxes! Might be some in this month's box, it's a surprise :-P
Q: On your actual site the subscription box is 39.99 why is it 59.99 on cratejoy?Asked by Lauren M., September 2020
Hey Lauren, as of today our boxes are now $39.99. We're awaiting Crate Joy to approve our change in this listing. Stay tuned!
Very cute box. The handmade earrings, dragons blood sage bundle, and incense with holder are my favorite! I does not come in a box, just the usps box, so be careful when opening.
I got the october box. I can't believe I paid $40 for 2 dragons blood sage bundles, 1 mini bar of store bought soap, 1 small abalone shell with bits of herbs to burn, and one very small 30 ml bottle of nag champa room spray that did not have cellophane around it. I also got 10 pieces of starburst candy and 2 pieces of sour candy. To top it off, the items were loose and they rattled around before I opened the box. there were 2 pieces of packing tissue in this shoebox sized box to cushion it during shipping. I wrote to them and asked why they thought this was worth $40 and they claimed they were sending something else separately: they claimed there was a shipping issue with the "main gift" and that would arrive soon. Of course, nothing else was ever sent.
Hey there Jane,
I'm sorry you were disappointed in our first run of the boxes but I was trying to resolve the issue with you through email but I never heard back from you. I just sent you an email again to resolve this.
Where to begin, took a long time to get. Box was small. There is no Theme, no paperwork,. Hand written ingredients. Items make no sense, looks thrown together and not worth $39.99. Very dissatisfied
I was charged for the month of march. Place my order well before the 10th, was charged and never received the box. NOW mermaid venom is sold out. Seems shady to me, I will be going through my bank to get the funds back since no one will reach out to me.
DO NOT GET BOX FROM HERE. SCAM.
Had a misunderstanding because of covid the box still hadn’t arrived, but the issue was addressed very quickly!!
Thanks Phoebe :-)
I loved my first box I received, it was beautifully selected and I even got handmade items which I appreciate. I reached out because I needed to change my address and they were also very prompt which was nice! I needed to cancel because I cannot afford again but will be coming back!