Q: Can I request no spicy items?Asked by Tammy B., October 2022
The candy and snacks in our MexiCrate boxes (Pequeña, Mediana, and Grande) change from month to month, typically around a theme. If you would like to request a box without spicy items, please reach out to our customer service team Please note that all requests are not guaranteed to be fulfilled.
We do have specialty boxes in our Dulceria candy store which may not include spicy items, such as the Tamarindo box, Chocolate box, and Piñata box. For more details, please reach out to our customer service team.
That being said, spicy candy and snacks are a big part of Mexican culture, dating all the way back to the Aztecs who mixed in chili peppers with their chocolate. We know it's not everyone's cup of tea, but...
Q: Does this come with any chamoy candies?Asked by Blake J., May 2022
Hi Blake! Our boxes our themed and the contents rotate every month. That being said, we love chamoy candies, and they almost always find their way into our boxes. So if you like chamoy, you definitely came to the right place!
Please let us know if you have any other questions.
-The MexiCrate Team
Q: Why do I have to pay for a monthly payment Asked by Empress S., April 2021
Hi there. Our product is a monthly subscription. Each month we curate and send a new variety of mexican candy and snacks. We also have a one time store where you can buy one of three specialty boxes: Spicy, Tamarindo, or Chocolate.
Q: It says that ships worldwide, how can I order to Argentina?Asked by Amayrani P., December 2020
Hi there. Actually we temporarily limited the international shipments because of inconsistency in delivery service during covid. We hope to open it back up later this year.
We have LOVED Mexicrate! The box plays a little music when you open it and we just love that! My kiddos have enjoyed the snacks and candy. You get a TON of variety. I only gave 4 stars for shipping because my first crate never arrived, but it WAS replaced so quickly.
The shipping is not Mexicrates problem, the three stars is because of customs issues. Again, while not Mexicrates fault my order to Canada was a hassle.
I LOVED this. box!! And, because I am not a fan of spicy, I was able to share. I don't often like to share my treats :) Pineapple was the theme and I couldn't have been happier.
The packaging, was SO fun, I don't want to ruin the surprise for anyone, but the singing box made me laugh. The box was wonderfully packaged, and knowing what the box has been through to get to me, it was still in perfect condition. High praise to the packers and the curation was wonderful, lots of big and small items and a wonderful canned drink.
My son in law loved it as a gift. My only complaint is the extra charge from DSL on the delivery.
I ordered the Med. Box 3-month subscription. First Box LOVED it, the second box got lost in transit. I contacted the company and they asked me to wait...I did...a week later still not here. So they sent me a new box out. Customer service was nice to deal with but not only did I get my regular box but I also got the smaller sized box with it. I thought maybe like a sorry...Nice but didn't ask for it. The third month rolls around still no package....I guess they considered the smaller package the third month????? But I paid for the bigger box!...... It just seems like a hassle to continue to deal with. I would have prolonged my subscription but I don't have the time to continually check if the box has been shipped and I am getting what I paid for. Great idea terrible execution.
the candy amount is not retail worth it. and i cant cancel.. literally no customer service will contact me back! ill take this down when i get a way to cancel since i keep requesting password change and get no email to do so
I paid for 3 month subscription. I got my first box and then canceled my subscription. I never received my following boxes.
Not full size candies. Little tiny fun size. Very disappointed. Would not recommend.
Loved the box and so did my kids! We aren't huge chili fans and over half of it was chili coated so that was a downfall but everything else we loved!
I had a 3 month subscription and only received one box.
Hi Beth,
Thank you for your Mexicrate order. I apologize for the confusion. You ordered a 3 month subscription in Mid July. As listed on our website, for all first time orders we ship the first box within 48 hours of the time that the order is placed and all remaining boxes get shipped at the beginning of each month. Since your first order was placed in mid-July, this was after the July boxes were shipped so we sent your August box early. We have recently shipped your September box (which USPS stated that it will be delivered today) and in less than a month we will send your October box. Please feel free to reach out with any questions...
Mexicrate is a Mexican candy and snacks Subscription box. We send our customers a box of carefully
From $17.99 / mo.
Mexicrate is a Mexican candy and snacks Subscription box. We send our customers a box of carefully
From $7.99 / mo.
Mexicrate is a Mexican candy and snacks Subscription box!
From $26.39 / mo.
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