Horrible company. I accidentally signed up for the subscription that cost be 240.00 AT ONCE. I spent all day being bounced around-"this isnt our company even though the name is similar", 'try contacting someone else". And there are no phone numbers anywhere.
Please understand there is a time zone difference, your order was placed at 4am PST. The email may have gone to your junk mail. I do find it puzzling for you to leave one star on shipping, quality, & curation for a product never received. Nevertheless, as sent to the email address you provided, which was sent to you at 10am PST on Wednesday 4/29/2020... please review the following
Your order has been canceled and a refund has been processed. Expected refunds may take up to 5 business days, depending on your bank or credit card company.