I was disappointed in the last box. The necklace looked cheap and the little bags came dirty. I’m going to pause for now and just order stuff I like from the store.
Hi Terri! We are truly sorry to hear that you were disappointed with your most recent box and that the quality of some items may not be as expected. . Please know that this is an exceptional circumstance and is certainly not the experience we want for our customers. We are committed to providing the highest quality products and services and would love to resolve this matter and make it up to you. Please check your email, we have sent you an email to further assist you. Sending love ad light!
I have had the membership for over a half a year. Some of the things I like, most of the items are very cheap. I think the longer I keep the membership, the longer I will get cheap items. I can get most items from local stores which does not seem special or curated. The bead bracelets are the most enjoyable. I do wear my bracelets daily, so I always want more of these, but the incense I can get down the street. I was not expecting a bath bomb as I do not have a tub for baths, lol. The last two necklaces do not fit unless I modify them, which seems ridiculous to me. One time one was completely broke, to which they did replace. The rings are no good. I cannot wear fake metals, so the chains and rings start to itch after a while. It is always fun to get a nice package every month, but I think if they spent more time on the actual items as opposed to packaging, they might spend more time on curating items. Maybe switch the bags to cute recyclable paper bags for the items, since you use so much stuffing in the box to protect the items, The affirmations are very nice and the mindful stickers are nice as well. But shipping broken items, items that don't fit and just regular items like incense is starting...
Thank you so much for your honest feedback, Lori. We truly appreciate it.
At the same time, we are truly sorry to hear that you have been disappointed with some of the items that you have been receiving as you move along with the subscription. Customer satisfaction is very important to us and this is certainly not the experience we want our customers to have. Your feedback as well as your suggestion for improvements means a lot to us. Rest assured that we are continuously improving our products and services with the aim to provide better quality products that will resonate with our members and with better services and options to serve you better. We hear you and we truly appreciate you for sharing your...
These items were nice and worth the money but they did not spark joy. They weren't very unique. I could find all items on wish or similar websites. But there was effort in putting these objects together into a theme. Just not very special for me. Maybe for someone else.
HiRah Bruja! Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and every bit of feedback like this does so much to help us out! We read through your feedback carefully, and consider your suggestions to be very insightful. We'd sure to pass it on to our product development team to see if they could implement any of these changes in the upcoming releases. Sending you love and light!
I guess I expected just a bit more to the box- I felt a but dissapointed for the amout I spent for it. I will give it another month before I decide if I will keep the subscription.
Hi Melissa! We are sorry to hear that you were not fully satisfied with your first box and if it is not as expected. Our members' and customers' satisfaction is our top priority and this is certainly not the experience that we want for our customers. Please check your email. We have sent you an email to further assist you with this. Blessed be! <3
but not what I was expecting
Hi Katie! We are sorry to hear that you were not fully satisfied with your purchase and if it was not as you expected. Customer satisfaction is our top priority and we'd love to know more about it to assist you further.
Please check your email. We have sent you an email to further assist you with your concern. Blessed be!
I have average sized wrists, but the bracelet is just a Lil to tight. Very beautiful though!
Thank you so much for your honest feedback, Nikki! Rest assured that your feedback is duly noted and will be considered in our continuous journey towards improving our products especially the treasures within each box! Thank you for letting us be part of your journey! Blessed be! <3
Wasn't my favorite but not the worst. A lot of it looked like items from wish but cute. I just didn't feel it was worth the cost.
We are so sorry to hear about this, Elizabeth! Rest assured that we have taken note of your feedback. Stay safe and well.
Shipping was quite fast. Box looked attractive when opened. The little gift bags that the items were in were cute.. Quality of products for the price was, meh. Felt like I almost could have gone to Target and found the same items. Will Be finding another box.
Thank you for your honest feedback, Lisa! We'll make sure to look into this. Love and light.
I've received several boxes. The first was my favorite. I've received a lot of really cute items that I cherish. The reason I didn't give 5 stars is because it seemed like the longer I kept the box, the more the quality of the items went down and it didn't seem work paying $40 for some of the boxes. Compared to other boxes, it is really nice though. I renewed to receive one more box and I am switching to another service. My biggest complaint was receiving a necklace (sometimes two) in every single box which was like I only need so many necklaces.
I also didn't like that everything was in a bag every time. I ran out of uses for the bags and they started to seem wasteful.
Thank you for the honest feedback! This would be very helpful as we continuously look for ways to make the experience better for our beloved customers. Sending you love and light!
Received my first box, never received an essential oil, whilst everybody else did. Thought the box was much larger. Think I paid too much for the box of mini items. Don't get me wrong the box is very cute and all, I just thought for almost $40 I would receive more items.