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Minding My Own Wellness

by Minding My Own Wellness
A Monthly Subscription Box & Community Delivering Mindfulness, Self Care & Herbal Wellness to You!
3 reviews

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$33.95/ month

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3

Never received it

Apr 10, 2021
Lindsay B.
1 Review
Subscribed for 10 days
Overall
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I ordered by box almost 2 weeks ago, I've sent 2 messages and still nothing. It doesn't even give me an option to see if it has shipped so I guess I will cancel and order from somewhere else.

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Minding My Own Wellness said...Apr 10, 2021

I just a notification via email from cratejoy. The customer left a 1-star review saying that she has tried to contact me 2x regarding her order. I have not received an email from cratejoy that there was an original order placed from this customer. I immediately went into the dashboard to check for orders that may not have populated into my shipping platform and the customer's order was there. I will reach out to cratejoy to see why I never got her original order in the queue. Providing great customer service is very important to me and I would never intentionally not ship out a product that was ordered. Cratejoy is new to me and maybe there are known issues that I am unaware of....