by Dune written Mar 08, 2018
I bought a pack as a Birthday gift for my boyfriend which falls on 11 March. So I contacted them several times via Cratejoy and even on their Facebook page. If you are lucky, they take a day to reply but if not they will take ages. Long story short, I made a purchase without knowing that I've missed their cut off date, and did not get a reply after asking for an exception or a refund.
Firstly, they should have stated their cut off date somewhere to inform people to make their order in time. According to them, they purchase their gear 2 weeks in advance for the next month's subscribers. I looked through all their platforms - website, Facebook and Instagram- and couldn't find that information anywhere. So I wonder is that too hard for them to write one extra sentence on top of what they have?
Lastly, I would not be this frustrated if they have been more responsive to my messages. I know I've missed the deadline but at least let me know whether they are preparing my pack as an exception or giving me a refund as soon as possible. It's now 3 days before my boyfriend's birthday, I still do not have his present ready and my money is with them so that means I'm totally screwed all thanks to them.
Tbh I only purchased this because it's the only MMA subscription pack available out of all the BJJ ones everywhere. Purchase at your own risk.
New MMA Pack Owner
by Cameron written Dec 12, 2017
My husband has had great packs every since the new owner took over the company. We love the love the scarf that was included this past month. I would have loved if they included more snacks!
REAR NAKED JOKE!!!!
by Matthew written Sep 06, 2017
First off Iam a easy going guy and dont mind trying out these boxes or two.... But I have to agree with Michael (written same day as my review). Got a OK t-Shirt, crinkled sticker, a pin (for fighting hipsters?!), crushed cookie, a throw-away mouthguard and a 6 buck case, with the protein gel. If I could give it no stars I would. Going to give it one more chance.... Will also write a review on that.